Apollo Clinic — Inexcusable mistake by management.

Address:Hyderabad, Andhra Pradesh, 500084
Website:www.apolloclinic.com

I have visited apollo clinic, kondapur, hyderabad on 30th jan 2016. There i consult with dr.Prameela sekhar. She is very nice and helpful. She checked my wife and suggested for [cbc, urine, tsh, rbs, blood & ultrasonography (Tvs)] tests after 7 days.

So i went to the reception and show the prescription to mrs.Gowri surya vanshi. I am a very common man and i don't know what are these tests for and what needs to be done when.

She checked my prescription and ask me take the package [apollo w health twenties]. I asked her 2 times and get confirmation from her, that the package includes everything which are required and which should be done. On 6th feb 2016 i visited with patient [my wife]
For doing all these tests. As she was over fasting, so all tests could not happened. Only they did x-ray, urine and ultrasound whole abdomen. Again i went to same clinic on 7th feb 2016.

On the same day [7th feb 2016] and today, i came to know that, as the patient is pregnant, so she should not go through x-ray and ultrasound whole abdomen, but mrs.Gowri surya vanshi gave me package which includes this? How come she gave me health check up package which includes x-ray after looked into the prescription?

After consulting doctor today, i came to know that, there are chances of problem...
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That lady Mrs.GOWRI SURYA VANSHI, when prepared the bill, she mentioned Doctor's name and she is well known the Doctor is a Gynecologist. How come she made that mistake.


The same thing, When Dr. Vijaya Kumar M [Radiologist] show the bill, There it was clearly mentioned the Doctor's name and He is also well known that Doctor is a Gynecologist.

How both of them did this type of in-excusable mistake. Due to their mistake, why a common man [We] will suffer?

And more over till now that lady is not even apologize for what she did...

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    Apollo Clinic  Phone
    +91 80 4076 8888
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    33, Kothnur Dinne Main Road, Gaurav Nagar, Puttenhalli, JP Nagar 7th Phase, Bangalore, Karnataka, India - 560078
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