[Resolved] Apollo Hospital — unsystemetic and no punctuality in gandhinagar hospital

suraj sharma

from Delhi, Delhi

Address:

Gandhinagar, Gujarat

Dear Sir/Madam Greetings of the day There are huge problem in the medical check up and testing in apolo hospital, although we had appointment still many un-appointment people broke the queue and entered for check up, and huge queue in medical store, No where any systemetic rule was followed, it seems its a steet hospital not a great name of Apolo, No where AC was working, No proper water facility, Lift was blocked due to heavy rush . We are very much unsatisfied with the service, regards Prakash

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Dec 14, 2016

Complaint marked as Resolved

Apollo Hospital customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2015

Apollo Hospital Customer Care's response Dear Mr. Suraj Sharma,

Greetings for the day.

Apologies for the inconvenience that may have been caused.It is indeed unfortunate that we were unable to live up to your expectation. It has been our constant endeavour to provide the best health care facilities to our patients.

Regards,
Apollo Hospitals

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Comments

rahuh shah

from Ahmedabad, Gujarat

Hi Apollo team,
Your response is as pathetic as the issues mentioned by the customer. It will be nicer if you come out in open stating what exactly you have done to address the issues mentioned by the customer so that they do not occur in future again. But that requires sincerity and some work on your part. Your management must be made of doctors who don't know anything about management, naturally. So you can't do anything except expressing apologies.