[Resolved]  Apollo Hospital — Wrong information and misguiding / over charging

Address:

Chennai, Tamil Nadu

I am a regular patient of Apollo hospitals @ G N Chetty Road for the last 10+ years (UH ID: C036.[protected]). I recently shifted my residence to OMR and hence went to Apollo Medical Centre, Karapakkam. I did my lipid profile and Glucose Serum tests. Before filling up the form, I ask the following questions: 1) are the charges the same as G N Chetty Road 2) are the lab tests done @ OMR or sent to T Nagar 3) is there any difference in the test procedure the representative at the front desk told me the charges @ OMR and GN chetty road are the same, and it is comparatively lesser than the main hospital. however, while paying the bill I was charged Rs. 1050 for Lipid profile and Rs.500 for Sugar. This is way higher than GN Chetty Road (Rs 360 and Rs.180, for Lipid profile and sugar tests respectively). I was provided wrong information, and I have ended up paying Rs.1550 instead of Rs.540. This was not expected from a reputed hospital like Apollo. Even though charges are lesser in other hospitals I have always preferred Apollo for the prompt/ professional service.