[Resolved]  Apollo Pharmacy — default vapouriser/ irresponsibilty of staff Mr. santha kumar

Address:

Bangalore, Karnataka

We had bought a steamer/ vaporizer from Apollo Pharmacy on 15 aug 2014. when we returned home and checked it, it wasn`t working and rushed back to pharmacy again and explained to the sales executive there, he checked few more products, to my suprise none of them actually worked. He handed over the matter to senior executive Mr. Shantha Kumar . He is the most careless person i have ever seen. he was not ready to refund me the bill amount inspite of delivering a faulty product. He aslo refused to reveal his identity when asked for and refused to give higher management numbers for taking the issue to next level. he intentionally avoided us and i m very much annoyed by his attitude. Dear management, being a giant in medical industry if you have a sales person like Mr. Shantha Kumar your outlets would be shut down soon, , Pls check the cctv footage for his rude behaviour, this attitude was not only with me but also with the customer who had come before me. Pls check the cctv footage for his irresponsible behaviour. Appollo pharmachy madiwal maruthi nagar 7.20 - 7.40 pm