Apollo Pharmacy — promised to deliver the medicine on time but did not

Address:

Hyderabad, Andhra Pradesh

the guys at Apollo pharmacy located behind bus-stop of Neredmet X roads, promised to deliver the medicine from another medical outlet of apollo and asked us to come at 9.30pm. when we went there to collect the medicine, the guy, instead of saying they didnt pursue, said that, the person who was supposed to deliver is suffering with stomach pain and is admitted in hospital. When we called and enquired the branch person, he said, he is not even aware of this and is perfectly alright. Is this the way, they treat with patients visiting the pharmacy? Is this the service what they provide. If they cannot keep the word, they shouldnt have taken the order. We would have pursued somewhere else to get the medicines which were really needed.