Apollo Pharmacy — Unethical behavior by btm second stage, bangalore store (tin: [protected]) | |||
Concerned full shop address (Image is attached herewith): No 807, btm layout, 2nd stage mico emplyees griha nirmana sangha layout, bangalore -560076 Bangalore, karnataka 560076 Phone:[protected] Tin no: [protected] For the above mentioned shop-owner, following are my observations regarding his unethical (Specifically monetary cheating) behavior. My observations are spread across several months (Spanning more than a year) - [1] the person uses malicious tricks to pass on defective medicine strips to customers - in one of occasion, he informed us that the particular medicine strip has arrived in his stock, so it is not yet cataloged into his system. So he avoided adding the particular medicine strip into final bill. However, after coming back home and examining the strip in detail - we find out that wrapper on top of one the tablet is teared open. [2] the person tries utmost to avoid giving discount even when we carry apollo pharmacy membership cards. One of his most used excuse is - internet connectivity is down. The only way to resist his trick is to - ask about the status of internet connectivity before even purchasing the medicine from the shop!!! [3] he will inform a lower discount value than the apollo membership discount rate of 10% during billing - this is his usual trick if you don't confirm the discount % before billing. [4] as followed by our usual practice of verifying discount value beforehand, once this necessitated him to give proper discount value to other customers (Obviously they were being cheated by this shop owner through his usual tricks of avoiding legitimate discount value). This infuriated him and he started abusing us saying that we should have silent about discount value in front of other customers. Was this information helpful? | |||
Apollo Pharmacy customer support has been notified about the posted complaint. | |||
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No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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