Apollo Pharmacy — Wrong medicine given for my sister

Address:Visakhapatnam, Andhra Pradesh, 530002

My sister (O. Vijaya lakshmi) was diagnosed with hyper tension and we visited apollo hospital vishakhapatnam doctor dr. D.K. Baruan on march 29th, 2016. Doctor prescribed clonidin 0.1 mg to be talked for 30 days twice a day for hypertension.
We went to apollo pharmacy in the hospital and given the prescription. The person in the pharmacy has given clonotril 0.5 mg and asked her to take four tablets a day, two in the morning and two in the evening. He said he do not have 1 mg tablets and has given 0.5 mg and asked her to take two tablets at one time.
My sister consumed the tablets for 5 days (Four tablets a day) and has suffered from high sedation. I visited my sister on april 3rd as her symptoms are as if she was in coma. I found her status was serious and i consulted my brother in law who is a physician and he asked me to check if the medication provided by pharmacy is same as per the prescription. I found that the apollo pharmacy has made a huge mistake by giving us clonotril 0.5 mg which is sedation (Sleeping) tablets instead of clonidin 0.1 mg which is for controlling hyper tension (Bp).
Since we could find the horrified mistake by apollo pharmacy in time we could save my sister. Currently she is still suffering from insomnia and weakness. I just cannot imagine what would have been her status, if she would have taken all 120 tablets of clonotril 0.5 mg provided by pharmacy.
Attached doctor's prescription and the medicine bill from apollo pharmacy.
Please let me know how i can file a legal complaint against this irresponsible behaviour from the pharmacy.

Best regards,

Shrinivas
[protected]@yahoo.com
+2 photos
Was this information helpful?
No (0)
Yes (1)
Apollo Pharmacy customer support has been notified about the posted complaint.
Complaint comments 

Comments

Apollo Pharmacy — Discounts not giving as per policy

I have visited bala Nagar outlet and purchased 300/-, but they denied to give 10% to me against the rules. This is the fraud by the Apollo, don't buy any medicines from them.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apollo Pharmacy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1995
    Pending
    76
    Resolved
    1202
    Apollo Pharmacy Phone
    +91 40 6060 2424
    Apollo Pharmacy Address
    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
    View all Apollo Pharmacy contact information