[Resolved]  Apollo Tyres — Failure of tyre

Address:Chandigarh, Chandigarh

My Skoda Rapid car (8000kms, 1.5 yrs) came with Apollo Accelere tyres. The front right tyre burst due to a pothole on the road. Apollo offers 5 years warranty, and they refuse to replace my tyre saying that it has been cut externally and is not a manufacturing defect. Whereas it is clear that the side wall of the tyre couldn't take the pressure and burst on the bump and also damaged the rim of the car. They say that even after driving 1 km if the tyre bursts then the tyre wouldn't be considered under warranty.
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Aug 6, 2021
Complaint marked as Resolved 
Apollo Tyres customer support has been notified about the posted complaint.
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Dear [censored]iz0, we will notify your issue to the concerned department. Meanwhile, please share your contact details or car registration number so that our team can get in touch with you.
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Dear [censored]iz, our representatives have been trying to get contact you. Please connect with them whenever convenient. Regards, SKODA India
Dear [censored]iz, we have resolved your concern. Hoping it is up to your satisfaction. Do contact us for further help. Regards, SKODA India

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