[Resolved] Apollo Tyres — Poor quality of tyres (complaint no. cbgb k145) | |||
I am the proud owner of hyundai grandi 10 magna done 3000km which i bought in october 2015 from hans hyundai moti nagar. Recently i had an incident in which my car's tyre bursted out and is having a two cuts on sides which looks manufacturing defect because tyre was having cut at two place. I lodged my complaint (Compliant no. Cbgbk145) with apollo tyres and they sent an executive mr. Baljeet singh for inspection. He at first opportunity told me that company is not responsible for this and i cannot get anything out of it even he offered me a bargained offer as goodwill to resolve the matter. But i insisted if it is in warranty then the defective tyres to be replaced immediately. For that he completely said no. As it is their company policy not to entertain such cases as told by him. He is not willing to listen to me. He was just guessing that the tyre busted because of sharp item and got cut inspite of me telling him the whole story he is not ready to believe. I urge hyundai india to take this matter with apollo tyre as it is their mfg defect in tyre that it got busted Attached please find inspection report by apollo executive Apollo team request you to take the necessary action asap. Regards Rajiv ratwana [protected] [protected]@gmail.Com Was this information helpful? | |||
Aug 26, 2016 Complaint marked as Resolved Apollo Tyres customer support has been notified about the posted complaint. | |||
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