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Apple India Complaints & Reviews

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Last updated Feb 8, 2024
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Apple India reviews & complaints(1422)

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B
Biswajitsai
Feb 8, 2024
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Phone charging issue

Address:croma ,patia ,bhubaneswar,odisha -751031

Respected sir, i have purchased an iphone 13 from croma store patia bhubaneswar, odisha -751031on August 2022 with original charger from them and till now using that only but after one year o[censored]se iam getting charging issue of phone and it not get charging at all and having charging ic problem it came to notice after its 1 year waranty over sir . i request you to solve the issue as soon as possible .my name is Biswajit das, contact -[protected]...
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Babu Dev
from Bhagalpur, Bihar
Jan 29, 2024
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Unethical policy and non compliance charge from customer

Address:Astha City center 3rd floor Near Tinkonia Hotel

The Complain is related to the Apple India Support Team as they have big business in india but they doesnot have the Email support team working in India. Also their policy and compliance are not ethical and not adhere to consumer. Issue Grievance - The grievance falls into two categories as mentioned below. I own an iPhone 11, and today, the back glass has been broken. Upon visiting the service center, they informed me that it cannot be repaired...
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Hi purchased my Apple Airpods Gen3 on[protected] and I was using and handling it very carefully. I was facing pairing and connectivity issues with these Airpods and I called many times in Apple care and they always suggest to reset the Airpods and then pairing them again, After these steps it worked for some time then I called Apple again then I complained about the same and then they raise a complained Case ID:[protected] and now I am...
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ShreyV
from Bengaluru, Karnataka
Jan 17, 2024
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Payment successfully completed to merchant accidentally

Hey there sir, I had done a payment of ₹34000 accidentally to apple services, without knowing what and where it went, I had lodged a complaint in sbi bank but there was no resolution, so I need my money back so that I transfer and purchase the right product and it should go to right merchant, it was my fault as apple has Face ID for payment option, and it got debited directl 4 times … so please help me with this issue, here are my transactions...
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Prathamesh Mahadik 1995
from Mumbai, Maharashtra
Jan 4, 2024
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My Iphone 7plus battery Drain issue was not fixed/ repaired by Apple authorised service centre.

Address:Unicorn Service Centre, Colaba, Mumbai, Maharashtra, India

Hello there,

Can u pls call me. Iam trying to connect with you from yesterday but couldn't get through. Yesterday you were call me but at the same time i was on another call with my client and sorry for not attending your call.
Scenerio is my Iphone is still not working properly and that battery drain issue coming again and again after battery replacment by your Authorised service center i. e. Unicorn Service Centre,...
+1 videos
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B
Babu2407
Dec 31, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about IPhone 13 Pro green screen issue (Case ID 102074874016 / 101914269913)

Address:Chennai

I am writing to follow up on my iPhone 13 Pro case, which has been unresolved since January 16, 2023. I am very unhappy with the way your team has handled this issue and the lack of a satisfactory resolution.

my iPhone 13 Pro developed a green screen issue after updating to iOS 16.2. I followed all the steps suggested by your customer care and visited the iPlanet service center, where they confirmed that this was a software...
+1 photos
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A
Dec 11, 2023
Dec 26, 2023
This thread was updated on Dec 26, 2023
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IPhone 13 display issue after update to 17.1.2

Following the software update to iOS 17.1.2, my iPhone 13's display turned blank with a green line on top.
I visited Apple's authorized service centre, and they are asking for a paid replacement for the display since the device is out of warranty, which cost around RS 30000, even though the issue is due to the software update from Apple. I'm not the first user facing this issue after the software update. Over the past few months,...
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Nishant9742
from Chandigarh, Punjab
Dec 5, 2023
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Damaged the device

Address:SCO 315-316, ground, 35B, Sector 34, Chandigarh, 160022 Unicorn, Apple Authorised Service Provider

The service station has damaged the device and try to act smart and ask customer to pay the charges. The devices was submitted to them and from 30th September 2023 till now. And the device went to RCA for buds replacement and it was successfully replaced by 3th November 2023. Device was never collected by the customer it went back to RCA for rechecking and they found corrosion. After the service station to pay the charges they said we will...
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Nishant9742
from Chandigarh, Punjab
Dec 5, 2023
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AirPods damaged by Apple authorised service station

Address:Unicorn, Apple Authorised Service Provider SCO 315-316, ground, 35B, Sector 34, Chandigarh, 160022, Chandigarh, Punjab

The service station damaged the device and try to act smart and ask customer to pay the charges . The devices was submitted to them and from 30th September 2023 to now that is 5th. And the device went to RCA for buds replacement and it was successfully replaced by 3th November 2023. Device was never collected by the customer it went back to RCA for rechecking and they found corrosion. After the service station to pay the charges they said...
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sohan alva
Nov 20, 2023
Dec 26, 2023
This thread was updated on Dec 26, 2023
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IPhone 15 128GB BLUE

Address:Maple mangalore Balmata road

I have bought iPhone 15 from mangalore maple store and within one month purple dots started appearing on my back camera so I visited maple store and even raised complained about it but it’s been 3 weeks I have not got any resolution or any assurance from apple side they just directly rejected my warranty...
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A
Ankitadas06
Nov 3, 2023
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Sensor burn by apple watch SE series

I would like to formally lodge a complaint regarding an incident where my wrist was burned by an Apple Watch SE. Despite my persistent efforts and communication with Apple's customer support for over a month, I have not received a satisfactory resolution to this matter. The customer support representative, Ayesha, displayed a lack of professionalism by responding rudely when I inquired about the lack of progress in addressing this issue.br...
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akdakshat
from Ahmedabad, Gujarat
Oct 17, 2023
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Cellular data issue on updating to IOS 17.0.2

My iPhone XR, has been in excellent condition ever since I purchased the product. Recently upon updating to iOS 17.0.2, it lost all cellular connectivity. It showed cellular issue detected, and that an update is required to fix the issue.
However, the handset would not update to iOS 17.0.3.
Apple customer care ran some diagnostics online and I was advised to approach a local Genius Bar further.
The iVenus apple Genius...
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S
Shivraj@Punjare
from PARBHANI, Maharashtra
Oct 13, 2023
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Delayed delivery

I ordered I phone 14 from Flipkart on 8 October 23 and the expected delivery date is 13 oct 23 also it is showing parcel is out for delivery but now it is showing on evening delivery is delayed due to operational issues and also delivery agent is not picking up the call...
+1 photos
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V
vidya vetcham
Oct 7, 2023
Dec 26, 2023
This thread was updated on Dec 26, 2023
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Iphone 13 display line issue

Address:kakinada

Good Morning..
I am having an issue with my iphone 13 which i bought which is now in out of warranty, it was working well till I updated the software and now facing a problem with the screen, strange green line is appearing on the left side of the screen, this caused only when i updated the software and i need a solution for the above issue from your end.
As the Software faults are rectified from the company, providing malfunctioned...
+2 photos
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P
PujaThakkar0607
from Bengaluru, Karnataka
Sep 25, 2023
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Iphone 14 Pro- Faulty Product

I bought my iphone 14 pro on 19th March on Chroma(online). This comes with a one year warranty from apple. Since July onwards which is just 4 months from purchase, my images and videos started having tiny water droplets like dots. I noticed this only in September when i paid close attention to the images and videos. The following are the incidents that followed:

1. I visited Ample Care( apple authorised service centre). They...
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S
Srushti U. Vedak
Sep 23, 2023
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Green Tinted Screen

Address:Rajendra niwas, 1/18, bhandar lane, L/J road, near

After iOS 17.0.1 update to the latest in my iPhone13pro device the screen is completely green it worked in between all of sudden.
But now again the phone's display is green and am able to talk to siri but cannot access any other applications.
Its not a hardware issue as Apple will tell you because they can't commit to this its because of their software update.
Its a flex issue like certain high level update don't work...
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T
thakurkrit
from delhi, Delhi
Sep 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Iphone 13 pro yellow screen of death

My iphone 13 pro suddenly started flickering and then turned completely yellow . The touch is working as I am able to turn on the torch, accept calls but I cant see anything apart from the yellow screen. I have the phone for almost 1.6 years and it did not even last 2 years . I contacted the apple customer service and they said to visit the apple repair store . This should not have happened but they cant do anything as its out of warrenty...
+2 photos
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A
Anish Yeltsin Roy
Sep 5, 2023
Dec 26, 2023
This thread was updated on Dec 26, 2023
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Refusing to replace display

After 16.6 software update, my display completely turned white. Submitted my mobile immediately to iplanet. They quoted 37000 INR. I just paid only 1250INR for the test. Then reached apple support and escalated. First they said physical damages and after huge conversation there is no single dent then they said it is internal damage and unable to give exact information. After huge conversation on every day. Now they have taken free replacement,...
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NIRMALA CHAVAN
Sep 1, 2023
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Battery health decreasing suddenly

I have purchased iPhone 13 8 months ago and the iPhones battery health is draining.. service centre is also not cooperating with the issue....
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Shweta Jindani
Aug 29, 2023
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Watch replacement - complaint raised Jan 2020

Dears @ Apple

We had submitted the apple watch series 2 (Sr No. FHLTQV21HJLJ) at Aptronix store @ lower parel on Jan 1st 2020.

I have been following up since then but the issue has still not resolved and not getting apt response from Aptronix since years inspite of my follow-ups .

History of the first email sent -

Due to the cracks formed around the edges of the screen, the whole...
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