Apple India — Faulty device

Address:New Delhi, Delhi, 110007
Website:www.apple.in

I bought an iphone 6 in october 2014 for ₹52000. After a few days the device started to show some minor defects. I took them as unavoidable errors. By August 2015 my device became totally unfunctional. I went to the apple service centre and the submitted my phone for 15 days. They just replaced one single part and assured that the rest of the issues has also been taken care of. But the same problem started arising after 2 days only. I went to the store again and they asked for a proof of one of the faults to replace my phone. To deal this problem i even went for an extended warranty plan for 4000. After that when i went again to the store they shut me off by saying that there is liquid damage in my phone. The phone which was supposed to be replaced in the first go has not been replaced till now. I have also filed a case but the representative doesnt pick my calls anymore. My case number is [protected].
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Please. Call me at [protected] I want repair your set free of of cost Only on 14/05/2016

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apple India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1422
    Pending
    0
    Resolved
    102
    Apple India Phone
    +91 80 4045 5150
    Apple India Address
    19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore, Karnataka, India - 560001
    View all Apple India contact information