[Resolved]  GreenChef — Defective gas stove delivered.People not available to repair/replace.Problem started in one week of purchase

Address:Bangalore, Karnataka

I purchased Greenchef 4 burner Gas stove from Durga appliances shop on Kudlu Main road.Within one week it started giving problems.Burners are not working properly, I need to spend atleast 30 minutes in the morning to switch on the stove after multiple tries and switching between burners to light it.I have reported this issue to Durga appliances as well as customer care.The lady who spoke to me from customer care told that they dont have any technical person available and will take few days.I was not given any commitment on the no of days that they are going to take to solve my problem.Since I am shifting from Banglore in another 2 days time, I requested them to send the person ASAP but very unhappy answer was given.They dont have technical person.
Never ever go for greenchef gas stoves.You cant trust thyem.Waste product, wastage of money and time.
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Aug 13, 2020
Complaint marked as Resolved 
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Greenchef Stove — Issues with gas stove

leakage in gas stove. We are trying to contact your service center number, but their is no response from last one week.We some incident occur who will be responsible.If this compliant in not considered with in 3 day will take legal action.
Worst customer care and worst product I have ever seen.

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