[Resolved] Apps You Need — Fraud and misleading to customers

ankita2146

from Pune, Maharashtra

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.appsyouneed.in/index.html#contactus

A complaint of my phone was registered, however it was not been repaired in service center by them as there is not detail of any repair and implanted part has been registered under my phone IMEI. I got to know about the same when I visited to Gionee (company name) Service Center thereafter. I was been communicated that all phone get repair in their respective company's service center at the time of filing the complaint to them and at the time of insurance too.

As there is no record found therefore service center denied to consider the same in warranty due to no record entered under IMEI for any implanted part replacement and repaired done.

Mr. Anuj (who has now left the company) and Mr. Rahul Bajaj (also named as Chandan) designated as Area Sales Manager and Mr. Vipin Shukla were involved in this case.

Kindly take some corrective action in this case to get the needful done ASAP.

Thanks

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Mar 2, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2017

Apps You Need Customer Care's response Dear Claimant,

Kindly share your contact no. or handset IMEI no. or complait no. which is called CIN no. then we will help you further.

Thanks & Regards
AppsYouNeed

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Comments

Legal AUN

from New Delhi, Delhi

Dear Claimant,

Greetings !!!

Please provide CIN to work on your case.

Regards
Team Apps you Need

Arujsaini

from Delhi, Delhi

My self Aruj Saini, My CIN Number is D[protected]. My phone was picked up on 5th january 2017. And i was notified that my phone will be delivered back to me on 17th january 2017. None of your exceutive is replying to me properly. They only have one aswer "SIR COMPLAINT ON OUR WEBSITE". I have been complaining since so long no reply from your side has been given to me. The only reply from your side is that we are working on it we will let you know in 15 working days. Now it has been more than 3 months. I am very fed up with your company and your employees. Contact me as soon as possible and tell me the status of my phone otherwise i'll raise a complaint against my phone that my phone has been lost. And will go consumer court too. I am seriously saying this. I am very fed up now.

THANKS.