[Resolved]  Apps You Need — Rejected my insurance claim on invalid reason

Address:	Gautam Buddh Nagar, Uttar Pradesh, 342001
Website:	www.appsyouneed.in

Dear sir,
I'm working with state bank of india, i insured my iphone 6s with appsyouneed insurance company on 29th june 16 my phone stolen in delhi by two bikers i claim as per their theft policy and they rejected my claim on invalid reason. Further details are
Insurance reference number: irn245975
Imei/ serial no.: [protected]
Total amount paid: rs.2999
Inclusions: theft insurance

As per insurance company massage.. They dropped my case cin no. T[protected] because at the time of theft phone was not in my custody as per their nia policy.
http://appsyouneed.In/download/nia_terms&conditions2. Pdf
I also read their nia policy, in this policy not mention that phone is in owner's custody at the time of theft. I also read twice and that point is invalid and such a ridiculous also, so give me a valid reason of rejection. I also provide my all documents (Fir copy, sim disconnection letter etc) as per their requirement and now company said that my case is dropped.

Please do needful in my matter


With regards,
Shweta tak