[Resolved] Apps You Need — My phone is under insurance seen last 2 month and no update received from "apps you need" | |||||
Dear sir, Good evening...!!! My phone is got water damage last month and i have registered a complaint about same, within 2 or 3 days person visited my home and take that defected mobile and rs 500 for a claim. After a month again he contacted me and tell me to do all this process again. Due to system upgradation, my claim gets denied. But no one from apps you need team informs me about same. Even when i call on your call sent they also not aware about this. I seriously now confuse and don't know what is going on. My phone is under claim seen last more than 2 month and still, process is on first stage only. The person from apps you need only give a date on a date but no result for same. When i call your call center they only told one line "sir pl wait for 48 working hr." no one is updating me an actual status of my phone. Not your call center... Not your mail reply or even not your online portal. Now pl tells me what should i do?? Now i am really frustrated and don't know what to do. Pl look into this and do resolve my issue asap, Old cin no: d[protected] generated on 08/08/2016 New cin no: d[protected] generated on 09/09/2016 Regards, Tapan chandratre [protected] Was this information helpful? | |||||
Jan 26, 2017 Complaint marked as Resolved Apps You Need customer support has been notified about the posted complaint. Oct 06, 2016 amit huda's response Reply my anssurance
Verified Support Dec 26, 2016 Apps You Need Customer Care's response Dear Claimant, Thanks for being a Part of Apps you need. your repaired handset delivered to your address on 27/10/2016 by Ecom express. Hence Case Closed Regards, Apps You Need Verified Support Jan 30, 2017 Apps You Need Customer Care's response Dear Claimant, Thanks for being a Part of Apps you need. your repaired handset delivered to your address on 27/10/2016 by Ecom express. Hence Case Closed Regards, Apps You Need | |||||
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123, 2nd Floor, Block A, Corenthum Towers, Sector 62, Noida, Uttar Pradesh, India - 201301
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They sending me approval 1 month ago but still I'm not gating any information about my phone like when I can get my phone etc