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APSRTC Customer Care

Andhra Pradesh State Road Transport Corporation

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore District

Customer Care Phone Numbers and Contacts

Phone:+91 80 2287 3915
Mobile:+91 80 2287 3915
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APSRTC Complaints & Reviews

APSRTC - APSRTC Bus cancelled but did not informed upto departure time

 indrapharma on Aug 12, 2014
I have booked at a ticket from Nizampet(Hyderabad) to samalkot Journey date:Aug12, 2014, Ticket no: 32536795, service code: 2672/BHEL -KKD, Booked date : Aug 7, 2014, Departure time: 20:30hrs. APSRTC has messaged us about cancellation at 20:34 hrs on journey date. We can observe, how much irresponsible they are. They didn't inform us even 3-4 hours before so that we could search for alternative possibility. Because of APSRTC negligence my grandmother not able attend an important occasion. Please advice me what to do further, so that any other person shouldn't suffer like us....
Complaint comments Read comments Complaint category Government Organizations

APSRTC - plz provide metro express buses

 kiddy on Aug 5, 2014
Hello sir
Plz provide metro express buses to kothur
So dat people of shamshabad, satamrai, thondupally, shapur, madanpally, palmakul, thimmapur, kothur, ghasimiya guda, gandi guda
Wil get benifited
Nd This route is of NH7 with double well layed roads...
Complaint comments Read comments [1] Complaint category Travel & Vacations

APSRTC - Run the Direct Bus Trips 23M from Secbad Station to Bank Colony(Suchitra)

 janamanchi on Aug 1, 2014
Respected Sir, Kindly consider the Direct Bus Route (23M) from Sec'bad Station to Bank Colony ( Suchitra) which of Total Distance: 11 K.M and the areas are covered are 1.Secunderabad Junction 2.Clock Tower 3.Patny 3.Jbs Bus Stop 4.Kharkhana Bus Stop 5.Tirumalgherry 6.RTC Colony(Subash Nagar) 7.Gunrock 8.Subhash Nagar(Alwal) 9.Indira Nagar(Subhash Nagar) 10.Military Dairy Farm 11.Suchitra X Roads 12.Bank Colony(Qutubullapur) As the above route will be more useful for above colonies and less traffic and distance that to people will reach their destinations early....
Complaint comments Read comments Complaint category Public Transportation

APSRTC - Driver Misbehaviour

 sivaka on Aug 1, 2014
Dear sir, We was traveled from vijaywada to hyderabad on 31.07.2014 at 15:00 Hrs. Thru Bus no : AP29Z 2626 GARUDA. with 3 seats booking, as we requsted to the driver we need 3 seats, he was alloted 15, 16 & 29. But he was not colected the ticket amount at Vijaywada i was asked him but he saying at we will isue the ticket at hyderabd then i said ok. Bus was reached VANASTALIPURAM around 19:30 hrs.we are getting down. then he was colected the amount of Rs 1500. but he is not issued the tickets, actually ticket cost was 470 rs.i was asked him to give ticket he was talking roudly. This effcet...
Complaint comments Read comments Complaint category Public Transportation

APSRTC - Pathetic bus service from tirumala

 Aishvarya T on Jul 31, 2014
Hi, I travelled with APSRTC bus super
delux semi-sleeper class bus no AP29Z0058 dated: 26/07/2014 from Tirumala
shrine to Tirupathi. The bus was slated to ply at 11:55 pm and after running
for 15 minutes (that too with 3 halts) that is. at 12:25 it halted with a jerk
as there was a flat tyre. Driver told us all to get down and wait for 15-20
minutes to get the puncture fixed and left the passengers to rest at roadside.
When I roamed around at 1:30 am in the night to look for bus & driver..i
found the bus parked in a shady place at some distance...
Complaint comments Read comments Complaint category Public Transportation

APSRTC - Run more Bus trips - Chintal Padmanagar(Bank Colony) to Koti,Sec'bad

 janamanchi on Jul 29, 2014
Sir, We the residents of Bank colony, Godavari homes, Jayaram Nagar, Quitbullapur and surrounding inner colonies request more no. of buses to pass through the route of 25B, 32A and 23/283 from Suchitra to their destinations. As these routes pass through various traffic jams in between their journey there is no fixed time of arrival. Sue less no. of trips and without a fixed time the passengers wait and wait for a long period at times even for more than an hour for a bus to come to travel for a min of less than a KM ie first stop Durga estates and Max of 6KMs i.e Gajula Ramaram from Suchitra...
Complaint comments Read comments Complaint category Public Transportation

APSRTC - Run more trips - Bus No 9A (Chintal Padmanagar(Bank Colony) to Koti

 janamanchi on Jul 29, 2014
Respected sir, I am residing at Bank Colony (Padmanagar Ring Road), Suchitra, Hyderabad . I am an employee and I have to travel by Bus daily from Bank Colony ( Padma Nagar Ring Road) to Abids. As the Jeedimetla Bus Depot has already arrange One Trip Bus Route No 9A at 9.20 A.M from Chintal Padmanagar Ring Road to Koti.From, there after there were no buses to Koti and the Autowalas are made advantage. I request u on behalf of my neighbours and friends to please run more trips ( Bus No: 9A ) in our locality. It is a sincere request from all the people living in my locality including me.. I hope...
Complaint comments Read comments Complaint category Public Transportation

APSRTC - Please change the Bus Timings

 Vijayanaidu on Jul 12, 2014
Dear Team, There is only one Bus from Polavaram (West Godavari) to Hyderabad.It is very Pathetic as we have only one bus from Polavaram to Hyd & Hyd to Polavaram. This service is Inadequate. Also this bus starts too early at 6pm at Polavaram and reaches KPHB by 4. Am itself. So its not safe for the passengers mainly ladies are facing problems due to this uneven timings. So kindly take quick action on this & change the timings of the Bus. It will be better if the bus starts atleast at 8.Pm at polavaram so that it wont reach too early in the city. Thank you....
Complaint comments Read comments Complaint category Other

APSRTC - complaint on busdriver

 Vishwanath Gubba on Jul 10, 2014
This is vishwanath fm hyderabad today I travel from yadagirigutta to uppal at 5.00pm in the bus no-AP 29 Z 773 the driver was drucked and he did not stopped at uppal ring road bus top. The busdriver speaking rashly please take action on him and take complaint on bus no.AP29Z773 the bus was yadagirigutta depot...
Complaint comments Read comments Complaint category Family & Relationships

APSRTC - Un safe diseal filling with passengers on board(Vijayawada)

 Kalaikovan Shanmugam on Jul 6, 2014
I travelled from Vijayawada to Jaggaiyyapeta on 07.06.2014. I board APSRTC bus at Vijayawada @4.10AM after 15Min the bus stopped at one petrol bank on the Vijayawada to Hyderabad highway its almost 45minitius long que with many APSTC bus with fully loaded passengers with all bus they were waiting and filling the diseal. Also found drivers of each buses while checking the level they used to mobile lights its too dangerous in patrol bank also passengers in the bus all are using Mobile talking due to waiting etc. If there is any fire accident near about 500 lives are kept in danger without knowing...
Complaint comments Read comments Complaint category Government Organizations

APSRTC - Driver & conductor swear a lot

 sathish bab on Jun 23, 2014
Dear Sir/Ma'm.

This is p.sathish babu. I travelled in your APSRTC bus no AP 29 Z 311 & date 23-June-2014. time 8.25 am from palamaner to pungunar. i reached the destination when i & my father was getting down he moved the bus my father he felt down he is one patient. if i ask the driver why you done like this he is scolding us like [NEE YAMMA] it's what kind of language. DRIVER & CONDUCTOR they are using the unparliament language. your apsrtc has to take sevier action.

Thanks & Regards
p.sathish babu
Email id :
Complaint comments Read comments Complaint category Employees

APSRTC - Vizag APSRTC Shops charges more than MRP rates...

 sarathtakasi on Jun 20, 2014
Dear Sir, This mail is w.r.t the unpleasant encounter which I had during my travel at your Visakhapatnam bus terminal ( Dwaraka Bus terminal). I was proceeding to Kakinada from Vizag & have taken a super luxury ticket Vide No. MS 52503, seat allotted to me was 1 & 2. Meanwhile since the temperature was soaring, I got down from the bus to buy some badam milk & got to Shop no OS1.Enjoy HPMC (License period 31/08/2014) at about 20:30 Hrs. I ordered for One badam milk bottle of Tirumula milk make. Firstly, this lady (I presume that she was the owner of the shop) was offering...
Complaint comments Read comments Complaint category Public Transportation

APSRTC - Ticket transaction failure

 hamsa2 on Jun 12, 2014
I have booked a ticket from srikakulam to amalapuram through APSRTC on the date of 05/06/2014. Journey date is 05-6-2014. But Due to some intenet technical problem . While I have contacted customer care i got the information that the money will credit to my account this is my ticket booked time phone no 9701932493 and this is my complaint id 3005721930 ticket fare is 360. For that they suggested to send a mail to ""...
Complaint comments Read comments [1] Complaint category Other

APSRTC - Pf pension

 SHAIK NURU BASHA on Jun 11, 2014
Dear sir,

My husband expired in apsrtc driver in kothagudem depo. But my pension was not declered. We have send the papers but my pension was not declered. Please check the details and clear the amount.My name is sk.Janbee w/o late sk.N.Meera. Staff no 305451. Dign.Driver. Kothagudem depo.
Please tell me in the mail Any information on this pension could inform...
Complaint comments Read comments Complaint category Airlines

APSRTC - PF claim status not updated

 chsdrs on Jun 4, 2014
Dear Sir,
My father got retired from the APSRTC service during 2012. As we claimed for the PF withdraw, we got notice saying the rejection of the PF claim and asking us to submit the affidavit. We did the same thing within no time an till now we didn't get any status regarding the claim. When i checked on the online it is still showing the same status as
"Claim Form 10D for Pension AGAINST Member Account No (APHYD00002950000451889) has been rejected. Rejection letter is under dispatch/ dispatched to address in your claim." Attached the same for your reference.
Complaint comments Read comments Complaint category Government Organizations

APSRTC - Change the bus stop

 sai12 on Jun 2, 2014
we are staying near krupa complex bus stop from Sec'bad to ECIL. The Bus STOP is situated in corner place and it became as accidental zone . The Autos are stoped in the corner place and from the Maximum vehicles are passing through this corner place. So every passenger has to run to catch the bus while taking care of vehicles and autos. The next road of this corner place i.e Aditya Bar road is not a busy road. So many drivers are discussed with the passengers for this issue to move bus stop to next corner place. So we are requesting you to check and just move the accidental bus stop to safe zone. thanks Krupa...
Complaint comments Read comments Complaint category Public Transportation

APSRTC - I lost Rs.1452.00 for Booking ticket

 krishna bh on May 20, 2014
I booked ticket from Rajahmundry to Bangalore on 17th May 2014. Service is 3487 / VSP - BNGLR ( 3 STOP). When I booked ticket is in Waiting List.After that I didn't get any information from APSRTC.I reached Bus stand and enquired about ticket they asked me to contact customer care. When i called Customer care they told your ticket is not yet confirmed. We can't cancel ticket also.They gave free suggestion to travel entire 16hrs journey by standing or else check with driver. When i check with driver he didn't allowed me to get into bus as it is in waiting list.I lost my money and journey......
Complaint comments Read comments Complaint category Travel & Vacations

APSRTC - about super express

 satyam sudi on May 1, 2014
Sir namasthe I am Satyam Teacher of Jangaon, warangal district, on 30/04/2014 time about 8-45 pm the bus no AP 36 Z 153 super express belongs warangal depot, I let into d bus near adalath and asked d driver is it having stop jangaon he said yes, the bus was cross d city limits and travel about 20 km, the conductor came for ticket i said a ticket to jangaon with navya card he said it was not going jangaon it is non stop direct bus and take 100 rupees from me and let me out from bus in forest area and using unparliamentary words, you r not boss to me i dont show any sr to u, it is not way to respect...
Complaint comments Read comments [1] Complaint category Public Transportation

APSRTC - Burning wires in air blower in INDRA A/C Bus with service no. 4794

 vnspavan on Apr 25, 2014
Hi Sir, This regarding APSRTC's finest service 'INDRA' running from Eluru to BHEL with service number 4794. Yesterday i.e., 24th April, 2014, I was very much pleased with the stupid service provided by APSRTC. Bus is expected to depart at 8.30. Till 10.00 PM. the bus didn't even came onto platform and after lots of enquiry and discussion with DM(where he communicated that it went for AC servicing and just now returned back), The best in class bus arrived onto the platform and we boarded. Just after travelling one hour near Satupalli, we were pleased with aroma of the burning wires from AC blower....
Complaint comments Read comments Complaint category Public Transportation

APSRTC - Not Boarded into the Bus

 narein sun on Apr 22, 2014
I booked a ticket in APSRTC Bus Service#6110. Below are the details Ticket#29053157 Seat#25 Date of Journey#22-Apr-2014 From: HEBBAL OPP TO PS To: Kadiri I reached the boarding point at 10:05 PM and waited till 10:30 PM. I called APSRTC Number 18002004599 at around 10:30 PM and they said that the bus might be in traffic and they gave the Driver Nuimber +91 7382 866 168. I called the driver number multiple times. But it's switched off. I really frustrated. At around 10:45 PM another APSRTC Bus with Service#6129 came & I asked the 6129 Service Driver about the Service#6110. He said that...
Complaint comments Read comments Complaint category Travel & Vacations

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