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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 23, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 16

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Address:DR NO: 2-267 ,, NEAR VINAYAKA TEMPLE ,

My name is MADASU ASHOK KUMAR, residing in Kalipatnam village, mogalthur mandal Mandal, West Godavari District. Andhra Pradesh - 534281.

With my Aadhar authentication, I was applying for LLR on AP RTA Citizen App, the process went fine until payment success and amount got deducted on 12-April-2022 amount 360 . But I see that the web application failed to complete my LLR application process. So I lost my money but I could not...
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prathap342
from Kadapa, Andhra Pradesh
Apr 18, 2022
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Transaction failed but amount is deducted

Address:Kadapa

Sir, i have booked one ticket on[protected] from Chennai to mydukur with OB Ref no [protected] . Amount of 573 rs is deducted from my SBI account with transaction no [protected]IGANKBIVE7 but ticket seat is not allotted to me, hence I request to resolve the issue as earlier possible...
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Lohitha Maila
Apr 16, 2022
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Bus Charges

Address:62-2-40 , Chinna Ramalayam Street

As per the new rules, the city buses of vijayawada are receiving bus fares like 20 instead of 10 . We are students and we travel daily and change two buses every time . I personally travel in a city bus four times a day daily . It will become difficult and heavy to bear for people especially students . Doubling the charges suddenly is not fair at all . So I request the respected authorities to look into this issue and take immediate action....
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naveenkumarjwala
from Hindupur, Andhra Pradesh
Apr 16, 2022
Apr 16, 2022
This thread was updated on Apr 16, 2022
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Grievance redressal site not working

Address:5-8-15,, Lakshmipuram

APSRTC regret to inform you that transaction in OPRS is failed at payment gateway. Ref. No.: [protected] Amount: 456.00 Bank Ref. No.:[protected] Status:Authorized The amount shall be reflected in your account or card in 1-14 working days.

Full amount not refunded

*REFUND initiated from APSRTC* OB Ref.No.:[protected] Amount: 444.00 Bank Ref. No.:[protected] Status:Refunded. The refund amount will be credited to your...
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P
Pulimalyadri
Apr 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Mother got injured due to Rash Driving

Address:Jirravaripalem, Kaligiri, Nellore, Ap 524224

My Mother got injured due to rash driving. She is not able to work now due to back injury. The driver did not respond properly and even did not help to the patient to take her into hospital.. He just told that roads are not good.

My mother went to government hospital on her own risk and took the treatment but still she is not able to work due to back pain.

I want apologize from APSRTC and government as due...
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S
Shariffmjmmr
from Kakinada, Andhra Pradesh
Apr 11, 2022
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Departure of bus before it's scheduled time

Address:9666688474

Sir I am shariff from kakinada...i hv booked a seat from kakinada to VIZIANAGARAM with service no. 8310.
Which has to be departure at 09.25am
...i hv reached bus station at 09.20...at that time the bus is already went...i asked in enquiry but he said he called me but I didn't get a call...my question is that how can he go before it's scheduled time...and how can I get my amount return...
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A
Azeemshaik
from Hyderabad, Andhra Pradesh
Apr 9, 2022
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Bad behaviour by bus stand staff

Hello,

I'm Shaik azeem. I'm traveling from sattenpalle to Hyderabad along with my brother today. My bus is at 11:50 pm. So, I'm waiting in the sattenpalle bus stand. It's really hot and humid here. When I asked to switch on the fans. Bus stand manager or on duty whosoever denied to switch on it. This is really unfare. Why I cannot get the services when I'm about to travel in bus ? Here I'm attaching the details of my ticket....
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M
maheshlol
from tirupati, Andhra Pradesh
Apr 9, 2022
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Driving licence

Address:BALANAGIREDDYGARIPALLI VILLAGE,MOTUMALLELA ,ROMPICHERLA MANDAL,CHITTOOR DIST,ANDHRA PRADESH,INDIA
Website:ap transport department

I have qualified dl in feb 26 2022 but now april 09 2022.
Still i have not get my dl card in post.
Dl.No:-ap[protected]...
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I
Irf Sathwik
Apr 7, 2022
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Not Stopping the Bus in the stop .

Address:APIIC Industrial Park , Gajulamandyam.

Please Make a Halt for APIIC Industrial park ( oil factory ) Normal Ordinary ( Telugu Velugu ) Bus is Not Halting In our Halt ....
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V
Venky1216
from Hyderabad, Telangana
Apr 5, 2022
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Driver left boarding point without any information and driver behaviour very rude

Driver left boarding point without any information and driver behaviour very rude . please take action against him because of his negligence i am unable to onboard bus and I have lost all tickets amount and my valuable time.

Booking date : 5- Apr- 2022

Driver name: M.Kondaiah

Phone number :[protected]

Service number: 5945

Ticket numbers : 17, 18 & 22
br...
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K
katasani likhith
Apr 5, 2022
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Lost my luggage in the bus

Address:Above Andhra bank, pendekanti Nagar, banaganapalle - 518124

I have deposited my luggage in the compartment/boot of the bus. But when I reached the destination, My luggage was missing and have informed the same to driver. He didn't respond to my query. I have also filed a writen complaint to depot manager and instead of taking action, he is asking us the proof for depositing luggage. I kindly request the apsrtc officials to look in to this issue for safeguarding passengers trust and credibility towards...
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G
gethogeth
from Vijayawada, Andhra Pradesh
Apr 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stray Dogs - Rajula Bazar, Ramavarappadu 521108

Hello Sir,
Too many street dogs are there in high school road ramavarappadu 521108 and while going they are running behind the scooties very wildly and keeps barking very very louldy near about 5 to 10 dogs following scooty and coming to appartments pulling the shoes in racks and running away... it became nuisance and scary even to walk in the streets. please take action...
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A
alur omsiva
Apr 4, 2022
Apr 4, 2022
This thread was updated on Apr 4, 2022
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Buses not came to Bus stop as per time norms

I am want to go to Dodballapur from Anantapur bus stand and I am waiting for bus from 10Pm on 4th Mar 2022
As time table showing that there are 2 buses scheduled at 11.15pm and 11.45pm and at 11.20pm i went to enquiry counter for asking about bus at 11.15pm as bus not came and no one was responded and then I am waiting for 2nd bus which is scheduled at 11.45 pm but no bus was came again i went to enquiry counter at 12.20AM this time...
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Address:Rr residence pm palem last bus stand

My lunch bag consists of three box's, 1 spoon, and 1 charchif...
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Venky@A851
from Visakhapatnam, Andhra Pradesh
Apr 1, 2022
Apr 1, 2022
This thread was updated on Apr 1, 2022
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Allowing a male at reserved for women

Address:Gajuwaka

Service no 2749, apsrtc
Vehicle no AP05Z5166
This is Venkatesh ticket number[protected]
Seat no 12, 20
Seat no 11 is allowed for male person to sit, but reservation is Booked with a female gender,...
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Usama Mujahid
Mar 31, 2022
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Don't have minimum bus

Address:Pedapalakluru, guntur

I am from pedapalakaluru village .I am a college student. I am going to college by rtc bus daily. But I am not able to go to bus .because the village have only 2 buses after 1 hour .so my pass will use less for some some times.so please take tha action nd put the bus to this village as soon as possible . Night time also increase tha time nd put minimum 5 or 6 bus.....
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J
JAIKAR POTHULA
Mar 26, 2022
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Money deducted from my account but tickets not booked

We tried to book a bus ticket from APSRTC from Vizag to Guntur on 27 march 2022 . We paid the money from Sbi debit card. money was transferred to APSRTC from my account .But ticket was not booked . the transaction refrence no is[protected] and bus service code is 5022...
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Pradeepbabu123
from Markapur, Andhra Pradesh
Mar 26, 2022
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Bus stop supervisor not available

Address:Cumbum bus stop Andhrapradesh 523333

This is Pradeep I am from cumbum Andhrapradesh here at Bus stop supervisor not available all the time and he has no idea or information about bus time table and service number. Such a same for APSRTC and very neglecting behavior of people.
Public are suffering a lot to catch bus and traveling....
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A
AMARNATH NAIK
Mar 24, 2022
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Rude behaviour of bus driver

TKT NO:[protected],
Seat No: 14,
Route: KDP-BNG,
Service No: 6073,
Vehicle No: AP03Z0391,
My name is Amarnath naik. I booked a seat in Indra ac bus from kdo to Bangalore ..I waiting for bus from 9.45 pm onwards in sandya circle at Kadapa but boarding point is different, I am waiting for bus drivers phone call but he didn't call me suddenly bus came where i standing in sandya circle and stopped the bus...
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H
himakar k
from Chittoor, Andhra Pradesh
Mar 23, 2022
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Amount deducted but Ticket not booked Critical

Address:4-1664 chamundeshwari street durganagar colony chittoor

Hi Team,

Have raised complaint to online.[protected]@apsrtconline.in and [protected]@apsrtconline.in on the Concern below
I have reserved ticket from Chittoor to Bangalore at 11:15pm[protected] Bus No 9080

payment has been made and got deducted from my account but i havent received any details regarding the same requesting your help to check on the same and help

please find the deducted amount...
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