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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 23, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
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Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 17

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G
gmadhavi
from Mumbai, Maharashtra
Mar 20, 2022
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Bus service from Tadipatri to aluru kona

One bus running from Tadipatri to Ooruchintala via Aaluru kona which is not coming nearer to Ranganatha swamy temple permises in aaluru kona. It is diverting from upside and not coming to near by temple. This is causing very inconvenient to so many passengers specially for disabled and old age people. Please resolve this issue ASAP which help many poor devotees to make dharshan....
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T
Tejesh_3
Mar 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but ticket not booked

I tried to book a bus ticket through apsrtconline.in from Palakonda to Palakollu on 15th March 2022. I paid the money using HDFC bank debit card. Money (1202/-) was deducted from my bank account but the ticket was not booked. I tried one more time, this time nothing happened. It just got stuck there.

The transaction OB reference numbers are as follows [protected] and [protected].
The Bus service code is 4871.
br...
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Dear Sir, I am complaining about the worst timings of the Ramachandrapuram depot buses. I regularly travel from Rajahmundry to Ramachandrapuram every day. And return to Rajahmundry by 9pm bus. From two months onwards the buses are running very late. I close my shop at 8.55pm and wait for the bus at Market center every day. Always the bus comes late. I wait there for nearly 30min to 45 minutes. Then the bus arrives at 9.30 pm or 9.45pm sometimes...
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C
Chavla harika
Mar 14, 2022
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PalleVelugu Bus-Driver And Conductor

Address:Vundavalli-Center,Tadepalli Mandalam

In Vundavalli-Center Stop In Tadepalli Mandalam
Morning 7.30AM Bus-Driver (Head Ki CAP-Petukutaru Sir), Bus Number (301), Date:14/3/2022, Asala Stop Lo Apadam Ledu Fast Ga Move Iyipothunaru.Adhi Enduku Apadamledu Ani Aduguthumtey Complaint Pedatham Antuntey Petukondi Ani Rash Ga Chepthunaru Sir.Remaining Drivers Apthunaru (CAP-Uncle Matram Apadam Ledu Sir)Full Resh Ga Vundi Ani Move Iyipothunaru.
Poni Verey Bus Lu Vuntaya Ante...
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R
Ram Pokkuluri
Mar 13, 2022
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Behaviour towards passenger

Address:Rajahmundry

Hi my self,

*Journey Reminder*
Thank you for Choosing APSRTC.
TKT NO:[protected],
Seat No: 11, 12,
Route: RJY-DSNR,
Service No: 3355,
Vehicle No: AP31Z0392,
Pls report 15 mins before departure: 13-Mar-2022 20:30
Helpline Ph:[protected],
www.apsrtconline.in
To know your bus location: http://apsrtclivetrack.com/#/trips/3355-APSRTC

The behaviour...
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P
PrüDhvî Sæ
Mar 9, 2022
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Improper timing of the bus

Vehicle number AP02z0608 date 09/03/2022 . I had entered the board point at the right but the bus was passed away to 10stops far away this is the negligence of bus driver and the conductor. Please take the strict action against them or I’ll surely make an action in another way. Contact number of the bus driver [protected]...
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U
Uday Bhasker D
Mar 4, 2022
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No water bottle provided

Hello sir,

This is to bring to your attention deep regret that botter bottle service is not provided in service no:

I would like to know the bus has been listed as water bottle TV service would be there but I don't see a bottle given Nor TV SERVICE RUNNING in APSRTC THE SErvice is not a superluxary or express it's knight rider A.C service and not providing as per instructed guidelines is really not a good service...
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M
Mohansaisunkara
Mar 3, 2022
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I'm complaining about Student Bus Pass

There is an employee in APSRTC student bus pass counter in Eluru. He is having the worst behaviour towards people and making people to suffer a lot, he won't come to his counter regularly and explains unnecessary things and he is not at all helpful in solving people queries he is doing worst arguments at people when people try to explain things he just checks his phone and talks to his personal people. I suffered a lot from renewing my bus...
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R
Rajesh312
from Chennai, Tamil Nadu
Feb 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction amount Debited but Ticket Booking Failed

Hi sir,
I am rajesh From Chennai I tried to book ticket to tirumala on 28/02/2022, During transaction my Ticket is not booked but transaction amount is debited from my Account.

Transaction Details
OB. Ref. No. [protected]
Date of Journey 24-Mar-2022
Total Fare: 992.00
Seat No. 16, 15, 21, 20
Status FAILURE
Service Code: 5629/ CNI - TML...
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K
Kumaraswamy123
from Anantapur, Andhra Pradesh
Feb 28, 2022
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Not following proper route

Address:Anantapur

All RTC buses are not going from old town while going from Gooty, kurnool, guntkal.People are more suffering because No buses will go through old town at anantapur.directly going to bus stand.if any bus going from anantapur then old town route will go the buses.but while going from Gooty kurnool guntakal not going from old town.people are more suffering from this issue.please solve this major issue sir...
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Z
Zhussainma
Feb 25, 2022
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Repalle bus depot bus driver bad beaver

Address:70-17-1807/15, Guntur

Repalle bus depo bus driver bad beaver tn no A62578 time 18.24, date[protected]. Ponnur to guntur. In guntur AM college stop not stopped and use rude language. I complaining about the driver his beaver...
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V
Vara Prasad Bandaru
Feb 25, 2022
Feb 25, 2022
This thread was updated on Feb 25, 2022
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Running ordinary service with express bus paint

Address:Rajampeta

No ordinary board.rajampeta to tirupathi.04Z0057.express bus paint is on bus .no specification.passengers confused.time is waste to tirupathi journey.kindly change the bus coloir or give stops details all on board.very bad....
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S
srisaivyshnavi
from anantapur, Andhra Pradesh
Feb 24, 2022
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Bus left the place before time

We booked a ticked from Anantapur to Bangalore at 2: 15 PM on 24/02/2022 we arrived at 2:25 exactly but the bus left before time it didn't wait at least for 5 min not even it started at exact time it went 25 min far distance its not even reachable at 2:18 PM it didn't even wait its ridiculous we are regret to book a bus in redbus for the first time...
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G
Gani balaji
Feb 21, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
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Payment issue

Date :[protected]:59:42
Merchant Reference Number : [protected]
EBS Payment ID :[protected]
Payment Amount : 282.00 INR
Customer Name : Guest APSRTC
Customer Email : [protected]@gmail.com
Status : Incomplete

but amuont deducted from the bank (ICICI), please refund the amount to bank...
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S
Sri_201
from Tenali, Andhra Pradesh
Feb 21, 2022
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Rtc driver rude behaviour to public

I have travelled from ongole to guntur in vijayawada dept bus as I asked driver whether seats are available Or not he hesitating to answer me in a rude way and he was also not wearing a mask...
+1 photos
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C
chaitukac
Feb 19, 2022
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APSRTC Bus Conductor Rude Behavior with Passengers

I would like to bring to your notice that during the bus travel from dwarakatirumala to Pulla journey (TPG Depo bus) the bus conductor was behaved very rudely with passageners and me also and he spoken to me bad language and man handling with me as well.
He doesn't ware the mask and rudely behaving with passageners while taking the tickets.
Date and time of travel:[protected] Time 03:00 pm starting the bus from dwarakatirumala...
+2 photos
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I have booked for service no.6138, time 8:15 pm, for the date 18/02/2022. Bus has delayed by 2 and half hours but no information about the delay, to contact the driver apsrtc not providing the phone numbers. After a long tme i told them that i will catch the bus in between i.e. shadnagar. Driver told that don't ask to stop in between the stops, but they can make delay without information. Because of like this persons apsrtc loosing the reputation...
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A
Feb 18, 2022
Feb 18, 2022
This thread was updated on Feb 18, 2022
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Ticket remaining balance forgotten

I bought 2 tickets from kadiri to anantapur. I am given 500 rs. Actual ticket cost 240 rs but The conductor punch the tickets and write the remain balance as backside of ticket. I forgotten that balance .please refund that balance....
+2 photos
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जय प्रदीप
Feb 16, 2022
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Irrelevant and Unpunctual Bus timings.

Address:Narsipatnam

Resident Of A Village Near Narsipatnam ( VSKP Dist.). I daily Travel to Narsipatnam For College Studies. The Arrival Of Buses Are so Impunctual. Being A UPSC aspirant I know The Value of Time. I need to Study 16 hours A Day.

Today I Waited 2 hours For Bus Which Is operational for every 15 mins.
Moreover, Due To Less Quantity of Buses, students Hanging Out of The Entrance Door, increasing the Risk Of fatal incidents....
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srinu vishwanadhula
Feb 15, 2022
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Products and being sold more than MRP

Address:Guntur APSRTC bustand , Andhra Pradesh

Hello sir,

I'm Srinu Vishwanadhula, I witnessed shop vendors in Guntur, Andhra pradesh. APSRTC bustand are selling all the products more than MRP prices. They said water 25Rs water bottle costs 30Rs, 20Rs biscuit packet 25 Rs.. they were okay to take actual MRP prices after huge argument. Please look into this issue. And let me know if any additional information is required.

Regards
Srinu V....
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