Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

[protected] nellore to hyderabad bus (5180), Fully dusted and wrost maintenance, bus not cleaned, and window seat side fully corrosion iron plate, so i m not satisfied in this bus...

Sir, I K Anudeepak has passed my driving test on 2 DEC 2020 . It has been 8months but still my licence hasn't delivered.Please kindly solve my issue .

Thanking you....

Hi,
I have booked a ticket from Muramalla to Visakhapatnam in APSRTC website for journey date 17/08/2021 at 11:55 PM departure of bus in Muramalla.
I filled all derails and did the payment. After the payment is done, it didn't redirect to the ticket booking confirmation page or didn't show any ticket details. And the money has been deducted from my account.

Ticket details :
Bus service no. : 2526
DOJ...

The number of buses available from Vizianagaram to rajam is very very very few. Due to this, the buses are loaded with so many people which made it difficult to even breathe. No covid regulations are followed even during this pandemic. Please increase the service by providing buses....

Driver contact number is [protected]. When I called to him for informing to my boarding point details he shouted and ended the call without proper answering. After that he didn't stopped the bus at my boarding point. I ran behind the bus by auto. He shouted all the passingers same. This is second time I observed that the driver. He is not giving minimum respect to the passengers. Please change him from this route. I think he is not fit for...

In the metro service 308 from Vijayawada to Vissannapeta, passenger seats were being occupied by the private goods transportation!

This caused severe inconvenience to us and also our luggage is moved after sorting it clearly!

This kind of actions were not being condemned by the controller or conductor even and moreover encouraging by accepting money from the people responsible for this!

This...

I have booked a ticket from Hyderabad to Rajahmundry after crossing Suryapet the second driver not followed covid rules and 80% of bus was filled, from bus starting on wards his behaviour was not good with passanger, especially with ladies, today he has scolded by 5members in the bus *Journey Reminder*
Thank you for Choosing APSRTC.
TKT NO:[protected],
Seat No: 16,
Route: HDNG-RJY,
Service No: 3356, br...

Hi my name is Rajesh K, I have booked 2 tickets for my relatives (J Venkatanna and J Maheswari)from kurnool to hyderabad for 9th Aug'21, tickets were not booked but amount Rs 694 got debited from my Kotak bank account.please find my merchant reference number as [protected]. Kindly Refund the total amount of Rs 694 into my Kotak Bank.
Please let me know if you need any additional info from my side.

Regards
Rajesh...

I booked a ticket from Kakinada to Nandigam, which is single seating due to covid rules, but bus conductor made 2 of them to seat beside me, no Covid rules were followed in the bus.
Due to Covid bus capacity reduced to half of capacity what is use of this rule please consider this.

Service No: 3837,
Vehicle No: AP16Z0442,
Driver: PH KHAN,
Contact No: [protected],...

I have booked tickets in apsrtc to travel from visakhapatnam to kurnool on 07th August 2021, while booking tickets, apsrtc app showed distancing between seats, however when boarding there was no such rules were followed...and while in the journey many travellers boarded into bus which making the bus crowded...I am not sure where the mistake was...whether it is the government not giving clear and strict instructions to the drivers and conductors...or...

Dear Sir /Madam,

License number : AP[protected]

I took my driving license test in December 2020 at Vuyyuru office (Vijayawada) and I passed the exam. But till now I haven't received the hard copy of the license . It's been many months since I've been waiting for it. I had already sent a mail to the respective team but not received any response.

Requesting to look into this issue.
br...

Hi sir

Today on 26/07/2021 I am travelling from anantapur to Penukonda.
When I asked driver is there stop to Penukonda
He said yes but he won't go in Penukonda and he will go through bypass even though there is written on board stopping in Penukonda.

Even though he said there is no stop in Penukonda I decided to get down in bypass itself. I paid 200Rs for ticket
He said there is no change...

Hi sir

Today on 26/07/2021 I am travelling from anantapur to Penukonda.
When I asked driver is there stop to Penukonda
He said yes but he won't go in Penukonda and he will go through bypass even though there is written on board stopping in Penukonda.

Even though he said there is no stop in Penukonda I decided to get down in bypass itself. I paid 200Rs for ticket
He said there is no change...

Ravulapalem to kakinada service bus driver didnt stopped the bus at some stations. From the toute of ravulapalem to kakinda im in the station of veerabadrapuram the driver didnt stop N i cross the bus N reached nxt station(pedaparthi revu) on bike. At pedaparthirevu stop also the driver didnt stop.
24/07/2021
AP05Z0157
Af:2:15p.m....

Transaction failed but amount got deducted,
Service no: 47236
Travelling : chittoor to bangalore
Date of booking : 22nd july and
Date of travel : 24th july

I need the refund amount of 744 rupees

OS APSRTC [protected]
Cheq/red : [protected]

This area transaction details.

If transaction gets failed why does no email notifications present in apsrtc...

So many passengers waiting in madhurawada stop ..but 3 stop bus not stoped in in 19th July 5:23 am vsp to salaru...

His number plate is (AP05Z5051) he id driving very rash and went to hit my car pls take seriously action...

Hi,
I am traveling from chittoor to Bengaluru on 12th July 2021, 6 AM departure, vehicle no : AP03Z0147. This is to address you regarding the seats occupied in the APSRTC bus during covid time. While booking on the app I can see the alternate seats allowed for booking but while boarding the driver and conductor are allowed to occupy all the vacant seats because of the negligence if one get affected the entire 50+ crowd will get affected...

Bus not stopped at stops on 10 july 2021 from hindhupur to kadiri at 12 o clock...

During pandamic period depo manager and subordinates of salur has forced us to sit beside each other which is against the covid precautionary rules. Please take necessary action against the depo manager of salur....