Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

Good evening sir na Peru Ravi Kumar Reddy madhi Chinthamanu Palle Village, C.Belagal Mandalam, Kurnool District, Andra Pradesh.
Sir Naa Family(Total 6 Members) tho tirupati velalani 08May2023 E date ki Bus book chesanu(TKT NO :[protected] and Bus no AP21Z0761) nenu na friend Mobile nunchi book chesanu porapatuna na friend number mention chesanu memu today(Monday) Kurnool Bus Stand ki 6 clock ki velli Plat form no 12 dhagara wait chestunam...

Hi Team, we have booked luggage from Kurupam-Vishakapatnam on 5th May by www.apsrtclogistics.in and the track No:43340881. we did nor receive any update on this booking also raised complaint on 7th May and Complaint No is 198638. But still issue is not resolved, we did not get any updates from APSRTC.
Request you to please follow up with team and get it deliver as early. it is food item costs 3000rs it may get spoil on more delay.br...

I have booked the ticket from Hyderabad to Tenali
The amount was deducted from my account but I didn't received ticket confirmation. Please help me to get my money back....

Sir/ madam we are travelling from eluru to nellore by bus service number 3481. Ticket number :[protected] We previously booked seat no 1 and 2 .we are travelling with 9 months old kid .but driver occupaid our seats with some goods and forcefully given us back seats ..driver language is not good he is drunken kindly take action against him...

I booked ticket on from madanapalle to Bangalore but bus is not stoped in bus station
Bus details:
Service number:5759/MPL-BNG-5759
Time :5:45
Date:2/may/2023...

Traveling HDP-TPT service number -52474
My boarding point is Gorantla Actually time is 21:45 reached out 22:40 1 Hour delay just for 35 k.m HDP.
I am left from boarding point last min came. Back to back TPT buses confused totally Nelluru-TPT bus pickup but thats not my service bus again get down & pick up
Totally time weast & including faimily are available. Late night waiting in bus top. There is not following bus service...

I'm travelling today in Indra AC service number 6343 - Bangalore to Kurnool

AC is not working from the time bus has started.

This bus crew knew that AC wasn't working before the start time and never informed any passenger about it.

When we asked about it they are telling reasons that this bus has issues with AC

Why should I pay so much and travel without AC?? Is it a joke to spend...

I have taken Super luxury bus from Kadapa to madanapalli. Actual timeing to reach destination of bus is 3 hrs. But it's delaying too much and need to be punctuality in timings. If like this will happens means passengers won't reach to their destination and further it will be effect to transport sector only....

Hi Team,

I have booked my ticket from kallur (chittoor district) on 25/04/2023. My date of journey is 28/04/2023. I did not get any booking confirmation email after payment was done. And the payment status is showing as failed. Could you please help me in getting the booking confirmation e-mail or refund the amount. Please find the OB reference number : [protected]

Thank you....

Hi Team,

I have booked my ticket from kallur (chittoor district ) to Banglore on 25/04/2023. I did not get any confirmation email on ticket booking. The status of payment is showing failed but the amount was deducted. My date of journey is 28/04/2023. Could you please help me in getting then booking confirmation email as my journey date is 1 day left.

Thank you...

I am Theja, traveling from Madanapalle to Bangalore in APSRTC Indra bus. The bus was in very pathetic condition. Seats are very dirty. So please take necessary steps for better service....

I am chiranjeevulu muthyala, i booked INDRA SERIVE 2777, from RJY to KPHB on 19th april 2023. My seat no 15. USB ports not working in my bus. I complain to ticket checking person i dt know his name but he wears apects, he said nt working those ports. I request him to try once to switch on it. But he denied to check. Charging is v much IMP in long journeys. Pls resolve this problem in all busses. It wil helpful to needy people at emergency...

I don't know what podili depo managers n employees doing??. The busses maintenance is worst. No cleaning no proper seats no proper windows no proper AC bus arrangements (water, bedsheet, tissue, tv, ac adjustments...etc) From now I would like prefer only TSRTC buses for travel for AP Hometown....

I had booked a bus ticket from Visakhapatnam to Srikakulam (Metro Luxury AC bus) @Rs 291 on 09/04/2023 for 15:50 departure bus. Passenger name Sharmistha Mukherjee. Ticket number[protected] though online APSRTC website. However the bus was cancelled, and I was informed that money would be refunded in 2 days. However I have not reached refund. Kindly redress the matter at earliest or I will lodge a complaint at consumer forum....

I wish to draw and focus your mind on the unworthy and unwarranted behavior of bus conductor or employees working under our kind control. Very often they treat the passenger with complete disgust, disregard, Disguise, and hated. They behave with them insolently and use unparliamentarily languages. Towards the ladies, they are never courteous.
I asked the bus conductor at the stop where I have get down to give my change she said get...

We tried to book a bus ticket through APSRTC from Hyderabad to Sattenapalli on 13th February 2023. We paid the money through paytm/upi. Money was transferred to APSRTC from my account. But ticket was not booked. The transaction/UPI reference number is[protected].
Please check it once and do the needful.
Amount paid to APSRTC is Rs.1888....

TKT NO:[protected],
Seat No: 11, 12,
Route: ALG-NLR,
Service No: 5024,
Vehicle No: AP26Z0291,
But these seats are not good... Feeling very bad. Push back seats are not working.
We are booked a seats for sleaping while in push back. 5 hrs journey push back seat not working. How to sleep really I don't know....

This is complaint about the morning bus travelling from tirupathi to giddalur express via kadapa. This is express bus it didn’t reached on time to kadapa as well as it has more stoppings and we trust this express busses because it reaches on time. And why the hell this express service is taking more cost than ordinary bus it is going as ordinary too. This action should be taken seriously orelse remove the board of express and put it as...

I'm citizen of Mylavaram... I'm traveling from Mylavaram to Vissannapeta (NTR DISTRICT) everyday. In Vissannapeta busstand, there are no toilets provided.
This bus stand is located in dumping yard, all are urinating publicly in bus stand premises as there are no toilets. Toilets are there in the premises, but some guys who maintain those toilets won't allow us to go inside, they will shout on us to go outside by telling toilets are...

We tried to book a bus ticket through APSRTC Online from Tirupati to Tiruvannamalai on 5th April 2023.We paid the money through SBI debit card. Money was transferred to APSRTC from my account. But ticket was not booked.The transaction reference is OTHPG[protected] . And bus service code is 51907....