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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 23, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 7

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G
guttireddy venkata subbareddy
Jan 17, 2023
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Super luxury bus 6065

In bus service number 6065 seat number 23 is not good it cannot be adjusted at all i cant sleep whole night...
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G
guttireddy venkata subbareddy
Jan 17, 2023
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Super luxury bus seat adjustment

In bus service number 6065 the super luxury bus seat number 23 cannot be adjusted backwards to sleep it won't bend backwards at all....
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A
Avani75819
Jan 14, 2023
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Related to indra bus

I am female but they gave next seat to male how is it good, bus condition is too bad, allowing outsiders into the bus, please lok into this issue....
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P
Pellieppudu
from Kakinada, Andhra Pradesh
Jan 13, 2023
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Bus stoppage

Address:Maddilapalem
Website:Apsrtc

AP31Z0069 (maddilapalem bus depot) which was started from maddilapalem to kakinada was stopped at nakkapalle tollgate nearly above 45 min due to lack of fastag recharge issue...
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E
Eren G
from Madanapalle, Andhra Pradesh
Jan 13, 2023
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Bus stopping

Address:Amma cheruvu mitta, Madanapalli, Chittoor, Andhra Pradesh

We have been waiting for madanapalli to kadiri bus, two buses came but they didn't stop to pick up even though the bus is moving with few people...
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S
Sai Sandeep121
Jan 9, 2023
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No response (Payment issue)

Address:Tirupathi, andhra Pradesh
Website:www.apstrc.in

Hi Team,
I made payment on 7/1/2023 for apsrtc Indra vehicle number AP03Z526522 vehicle service number 47277 (punganur-vijayawada) payment of 3 tickets is done in tirupathi through phonepay(upi payment). Amount been debited from my sbi account.but bus ticket haven't issued there is an update error so kindly go through it..

Already sent an mail to apstrc and my apstrc ticket no:-6977559
Till now I haven't received...
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N.Kodandapani
Jan 7, 2023
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Irresponsible Driver in Somasila Bus Nellore.

Address:Somasila, Nellore Dt, Andhra Pradesh.

Driver is not responsible, not even thinking about 70+ passengers continuously chit chat with college students as they are his friend's, almost 3 times talking in mobile with in 30 min. Even conductor warned him but no response from him nor change. Rash Driving....
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Padma priyanka
Jan 7, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket has not been booked but payment has successfully debited

Hi,

I have booked a ticket from Vijayawada to Tirupati via APSRTC Indira A/C bus on 6th JAN 2023 for 7th JAN 2023 @8:10 pm ist, seat no 21 but ticket had not booked and money had deducted from account, request you to look into my issue and refund the amount. I have cross checked the same bus and seat had not booked but my amount was not refunded as well.
Request to action my issue.

Thank you...
+1 photos
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P
Padma priyanka
Jan 7, 2023
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Ticket had not booked but amount deducted

Hi, i have booked a ticket from Vijayawada to tirupati on 6th Jan 2023 via Apstrc Indra A/C bus seat no 21 for 7th JAN 2023, but amount had Deducted and ticket had not booked and amount had not refunded, request to looking in to my issue and refund my amount. Pfb screenshot for reference.

Thank you...
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R
Rajesh Vasamshetty
Jan 4, 2023
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Taking Extra Fare

Respected Sir,
This complaint of APSRTC service which travels from amalapuram to bhimavaram.On 4th Jan 2023 i was travelling from Razole to palalkollu railway station which is 22kms distance and they are taking ticket to veeravasram which is distance of 31kms. Also they tells there is no stop at railway station which has crossing on the bus route.Also while going to amalapuram they are not stopping at palalkollu by-pass, and no bus...
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G
GirishSantosh
from Kurnool, Andhra Pradesh
Jan 4, 2023
Jan 4, 2023
This thread was updated on Jan 4, 2023
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Reckless Driving & Rude behaviour by Driver

Hi,
My name is Girish. I'm traveling from Srisailam to Kurnool via Emiganuru on Jan 4th 1:30. During my journey from dornala to Atmakuru, the road is small and only one large vehicle can travel on the road and whenever a vehicle comes on opposite direction, both the vehicles have to go off road. A similar situation occured and my driver didn't slow down when he took off road. Due to which all the 3 widows from the back, broke and...
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R
rsanikommu
Jan 2, 2023
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Ticket not booked but amount deducted

Address:Hyderabad

I would like to bring to your notice that I had booked a ticket from
Hyderabad(Miyapur bollarum X road to Narsaraopet) on 02/01/2023 from
ICICI Internet banking for Service number 4533 having reference number
[protected] for seat 15, 16 and 19.The ticket was not booked but amount of
1554(see below screenshot) has been deducted.
Kindly look into the matter and take necessary action to refund the amount....
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A
Adigopula GuruGanesh
Dec 29, 2022
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Conductor

Conductor is not moving from the seat all the passanger are passing money for tickets. And conductor not stopping bus at required location and only stoping at particular place though it is ordinary. Bus no: ap07z0390...
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M
from Amalapuram, Andhra Pradesh
Dec 29, 2022
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Name mistakenly updated by EPFO department

Hello Team,

Employee number : E775491
Name : Mahmad Auliya

My name has mistakenly updated by EPFO department in PF documents.

And now for updating the name correctly they are asking for Service Register first page, Adhaar Card, Notary and Join declaration form also.

But even after submitting they are asking again for other things.

Mistake is not by them and...
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K
Karun@123
Dec 28, 2022
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Lack of bus details

Address:ELURU BUS STATION

Iam, Pavuluri karun sai, iam rasing the complaint of Eluru bus station due to lack of staff and discomfortable to know the bus timings and details, having staff have less knowledge about bus timings and details...
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M
Mande Mooses Nehemaih
Dec 26, 2022
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Hand bag

Address:15-7-16 santhi nagar ponnur : 9347783654

[protected]
[protected]
sir. I forgoten my hand bag in bus while coming from ponnur to bapatla in the bus from guntur to chirala passenger bus . Today morning...
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A
Ajay Kondaveeti
Dec 24, 2022
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Late time of arrival without any information

Address:24-1-20/3, Evullama puntha ,tanuku

Today, I booked a ticket from vijayawada to tanuku. Express bus at 12:30pm, the bus arrival time is 1:30pm but the bus not came till noe 1:56pm they did not inform me about late arrival. I asked about the bus in enquiry place but they said they don't know....
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Have done RTC booking from guntakal to Nellore as I haven't get private travels from there, so the bus was suppose to come at 9pm but it got delayed by 1.30 hrs and arrived at 10.20pm to the point which is very bad experience.
The point here that I wanted to mention is, apsrtc won't allow any person if he is not available within the time and driver would not wait for customer not even to 10m because I had the same experience when I...
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R
reddemma
Dec 22, 2022
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Amount deducted and Booking is not confirmed

We have paued the amount through UPI
MPS OUTWARD ORG UPI To [protected]@icici, REF NO - XXXXXXXX1525, Payment for reference id 30XX8XXX14 911.00

But tickets are not booked due to technical issues in the site.

When the amount will be refunded...
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Address:H.18/123,laxmi nagar pathikonda kurnool

My name is G.Rangaswamy, I am coming from Mantralayam with my family on 15/12/22. At the time of getting off the bus, the last night light bus was moving to Pattikonda. Asked to stop, did not stop. I ran and stopped the bus on the road and asked him to stop when my family was coming, he went without stopping. After that I took a night bus from Bengaluru to Pattikonda. Before reaching the bus stand, Api asked you to walk from here near Ramdasu...
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