Apsrtc — buses strike but my bus ticket money not refunded still 10 day over

Address:

Hyderabad, Andhra Pradesh

This is kalish kumar, Recently I was reserved 3 tickets from rajahmundry to vijayawada date of journey 06/05/2015, in 9.30 AM express bus and its service no. is 24853, ticket no. is 40894667 and seat no's. are 21, 22 & 23 (M, M, F) uid no. is 4599 but today when we reached to rajahmundry to catch the bus, at enquiry counter they told all apsrtc buses were canceled due to strike. My Andhra bank A/c. No. [protected], A/c. Name : Y Kalish Kumar, Branch : Medarametla, Prakasham Dist., Bank Name : Andhra Bank, my bus ticket money deducted amount which is mentioned earlier, now iam in Hyderabad, i am not registered e-statement at andhra bank, if you want to know my identity then verify my account details. And Please send my deducted money as per rules (if bus cancelled/strike then 100% refund) Note : already 10 days over, please send my money through bank as early as possible, Thanking you. y kalish Kumar [protected]