Apsrtc — Complaint against driver service number 3686 tkt no[protected]Ticket ID :245851)

Address:

Hyderabad, Andhra Pradesh

Dear Sir/Madam, It's regarding about a APSRTC bus service number 3686.(Complaint ID : 245851) We have reached pickup point at 7 50 AM. Enquired in counter about bus he said bus not yet come. And started to check with online support with the number [protected] Finally they provide a driver number at 8 30 and driver said that he is at mgbs. How he went to mgbs with out a notice or call? And also he is given his mobile to passengers to speak with me.Is this a proper response? And also he said that there is no my number in spread sheet which is provided by depot ? I have booked my ticket through online how they missed out my number in spreadsheet ? He asked to me come mgbs through auto and he will wait for us. I reached mgbs through auto and he said that he left from there and requested me to come LB Nagar.how I moved with my family to all stops? And he said that you are getting late but I have prove that I reached at 7 50. Can you please consider above all points and revert me with a proper solution. Please provide a proper solution and take a proper action on driver as his behaviour very rude. And also i am contacting the online support for the same on every day and they provided vijayawada depot number and same draft they send me a lot of times. Can you please let me know how i get justice on this case. Best Regards, Jayasimha Madhira