[Resolved]  Apsrtc — failure of reservation of tickets

I have tried to book ticket from Rayachoty to Vijayawada on[protected]. The amount was deducted from my account But the ticket was not booked. The same is the case on[protected] when i tried to book tickets from Vijayawada to Rayachoty..The remittance details are as follows. 1).Merchant Website : apsrtconline.in Date :[protected]:37:18Merchant Reference Number : [protected]EBS Payment ID : 31585564Payment Amount : 500.00 INRCustomer Name : venkataramireddy mukthapuramCustomer Email : [protected]@yahoo.comStatus : Incomplete 2).Merchant Website : apsrtconline.in Date :[protected]:01:22Merchant Reference Number : [protected]EBS Payment ID : 31755346Payment Mode : State Bank of India NetbankingAmount : 999.00Customer Name : venkataramireddy mukthapuramCustomer Email : [protected]@yahoo.comStatus : SUCCESS Contact no.[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
Dec 25, 2014
Updated by MVR REDDY
Please refund the amount to my account
With regards
MVR Reddy
Jan 02, 2015
Updated by MVR REDDY
Please do needful immediately
with regards
MVR Reddy
Jan 06, 2015
Updated by MVR REDDY
No response from APSRTC authorities. Do the authorities have the idea of refund? is there any other platform to lodge complaint?

MVR Reddy
Complaint comments 

Comments

I have tried to book a online ticket from Rayachoty to vijayawada for the date[protected] through APSRTC online service on[protected]. The amount of Rs.500/- deducted but ticket is not booked. Same is the case on[protected] when i booked two tickets from vijayawada to rayachoty for the date[protected]. Please refund the amount to my account.
My e-mail id is [protected]@yahoo.com and contact no.is [protected]

with regards
MVR Reddy

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