Apsrtc — I lost Rs.1452.00 for Booking ticket

Address:

East Godavari, Andhra Pradesh

I booked ticket from Rajahmundry to Bangalore on 17th May 2014. Service is 3487 / VSP - BNGLR ( 3 STOP). When I booked ticket is in Waiting List.After that I didn't get any information from APSRTC.I reached Bus stand and enquired about ticket they asked me to contact customer care. When i called Customer care they told your ticket is not yet confirmed. We can't cancel ticket also.They gave free suggestion to travel entire 16hrs journey by standing or else check with driver. When i check with driver he didn't allowed me to get into bus as it is in waiting list.I lost my money and journey...