Apsrtc — Misbehavior of Conductor

Very Worst service. The contacts (conductor or driver) which are updated in the APSRTC online no more work.

Service Code/Name 9210/ BNG - PDL Journey Date:[protected] Misbehavior of Conductor


Hi,
This issue regarding Service Code/Name 9210/ BNG - PDL. The passenger is Female (illiterate), traveling from Bengaluru to D.G Peta baring with seat no. 3. we have booked a ticket from BENGALURU MAJESTIC To D.G.PETA through online (Ticket No. 25747943 Date of Journey 30-Dec-2013). we received a message which says the confirmation of journey. We reached boarding point with a mobile message ( ticket details) as there is no facility of print out near by. we shown the message (ticket) details to conductor at boarding point of the passenger then he allowed to sit. But unfortunately the relative of passenger who is holding the mobile with ticket details got down the bus by dropping the passenger in her seat (but safer side we already noted down the ticket details on a white paper and kept with passenger). After crossing 40 kms from the starting point of bus, the conductor started irritating the female passenger to show the ticket again. But at the moment she is having only the ticket details on white paper and her ID proof. Then the conductor called the relative of passenger who is holding the ticket details through message based on the contact no# which is already placed in online. But by the time (around 11:00 PM) he did not come back to bus and the relative of the passenger explained the mistake and told that he can able to send the ticket details to co-passenger then that can be valid till my passenger reaches her destination. But the conductor irritated the passenger (female) to get down the bus at the time of around 11:00 PM. She got afraid and paid again the ticket charge as ordered by the conductor. We are loosing the confidence on APSRTC employee. He behaved really very rude to the passenger and he was keep on ordering the relative of the passenger to come to bus place ( which is already 40 kms far from the origin and the time was 11:00 PM). The passenger was already holding the address and photo proofs with her which was matching with the ticket details which are holding by conductor. Please try to take some action on this kind of rude and misbehavior employee otherwise that may cause bad impression on entire APSRTC.

Hi, I faced a problem with the RTC conductor who was very rude in his behavior. Actually it was due to some urgent reason I want to leave for Hyderabad from Khammam at 11:45 pm on 12 th April'15, as I am not preplanned hence not reserved the seat. I came to know that 3 seats are without reservation and got into the bus with sevice no. 8686. But the conductor sold that seat to some other male passenger who came next to me at higher price and for questioning the same he behaved in a very harsh way with me and also with my father. Also the incharge over there in the bus stop supported the conductor. Being a lady at that peak hours felt humiliated due to harsh behavior of the conductor. As a passenger dont we have right to question them when it was wrong, Is this the value RTC is delivering to their passengers. I need appologizes from the conductor who insulted me and my dad and also request you to assure that these kind of situation never repeats to any passenger.