Aqua Guard — Magna ro + uv | |||||
For last one month, we are facing problem as the water outlet / nozzle is not working and we registered a complaint 86738659 and till date they are saying the part is not available for replacement. They have given the intimation to hyderabad office for the service part need to be replaced and they didn't received the part yet is the daily statement given back when i call them. Fed up with this guys did multiple follow ups. I wonder with out a service part manufactured why they are selling the product to us ? Also there is no easy way to approach the management to escalate the service, tried with the online escalation its not even recognizing the complaint number given by the call center team. Sent a mail to [protected]@eurekaforbes.com but no response till date, don't know in which way need to reach the company !!! Was this information helpful? | |||||
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