Aquaguard - Eureka Forbes — No ownership of their Ill trained Technicians spoiling a running Aquaguard

Address:Mumbai City, Maharashtra
Website:www.eurekaforbes.com

I would like to highlight a case of forgery happened with me in the name of Eureka Forbes Routine Service Checkup that was conducted by one person named Sandeep (Mahakali Andheri East) on Sunday 20th September 2015 He visited my home stating that it is a routine service checkup & will tell you if your Aquaguard is working properly or not. Though My Aquaguard was running perfectly fine we allowed him since its rainy days so better be sure He opened the system & cleaned the filter then cut some wires from the circuit board & couldn't re-fix the system back & left stating that its his fault & he will bring a new circuit board to replace. I didn't trusted him so i called Mr. Ajay Yadav ([protected]) from whom i bought this machine in September 2013 & made the technician speak to Mr. Ajay. Mr. Ajay convinced me that he will return back after attending to one more call from RAJ paradise in our area & also take his mobile number for your perusal Since then i am being chasing the technician his number ([protected]) is switched off & Mr. Ajay Yadav routed me to Mr.Krishna Yadav ([protected]) owner of some private service agency. Following which both are claiming that they dont know this person & you now have to log a service complaint & pay to resolve it. I would like to make people aware about a nexus of people from common native one employed with Eureka forbes & Other have service agency(Yadav Surnames all belonging from UP) who try to sell their AMC contract through their service agency by performing such activities Today I received a call from that service person who told me that his agency has removed him from job & now he is catching train for his native which is U.P again common to the people mentioned above & u get ur Aquaguard repaired by paying money now Regards Sagar Singh 304 Shree Shakti Apartment, Marol Military Road, Andheri East, Mumbai 400059 [protected]
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Hi Sagar,

Thank you for writing to us. We have escalated your issue to the concerned department and they shall contact you at the earliest.

Regards,
Eureka Forbes Team
Hi Sagar,

We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

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