Aquaguard — Misbehave by owner of service centre and no service is provided

Address:	Muzaffarnagar, Uttar Pradesh, 251001
Website:	www.eurekaforbes.com

I'm a customer of aquaguard my name is avinash kumar s/o prem chand from muzaffarnagar uttar pradesh.we purchased AQUAGUARD DUO in feb 2014.In jan 2015 it suddenly stopped working, we complaint to a service centre in muzaffarnagar, technician came and he made it worked.since then it again stopped working 3 more times till june 2015 and always technician came and somehow made it worked.on 30 sept 2015 we called them to change the filters, they changed it.But on 16 oct 2015 it again stopped working so i went to SHARAD SHARMA(mob. [protected]), the owner of service centre, in personal to file a complaint, he told me that technician will be there in an hour or two.but when technician didn't came i called to ask wether he will come or not because i have some work to do and no one will be available at home.so instead of assuring me he started yelling at me stating that"if you call me again and again.I wont let your work to be done".so on saturday i went to him to ask that what the problem is, so he asked the technician and he replied that there is a problem in PCB, so i asked him till when PCB will be available, instead of answering he started misbehaving with me and when i tried to offend he used abusive language and started pushing me out of his office.then i called the toll free no. and made a complaint.they gave me request number[protected] on oct 18.but our problem is not resolved yet.an official from dehradun called us and told that it will be available within 2 or 3 days.and he is been saying this since past 2 weeks but PCB is not available till yet.so i kindly request that someone provide service to our product. avinash kumar s/o prem chand request number[protected] cust-id([protected]) mob no. [protected]