[Resolved]  Aramex Couries — Shipment not delivered

I am Mr.Barnabasu V working in BHEL, Hydreabad as a Dy.Enginner and resident of BHEL MIG colony. My son in law & daughter is staying in UK, Northamton. I have sent a parcel on[protected] to UK, Northamton through “Sri Vaishnavi Enterprise, Begumpet, Hyderabad, ( MR. Suresh Kumar Mob: [protected]) he is agent of ICL, FedEX, DHL, Aramex and other courier services. HE was collected Rs 3500-00 for sending parcel to UK through FedEx courier. It contains Sweets, snakes and cooking vessels weight of 12 Kgs. Approximate worth of Rs.2000-00. The agent ( Mr. Suresh Kumar) my parcel is given to “Aramex Courier, begumpet on[protected]. The Aramex courier sent my parcel to UK on[protected] and given a tracking number to me, as per tracking no. I have tracked the shipment that is laying in UK customs office from[protected] to till today they kept on hold. Then I contacted to Aramex courier and they said me to pay Rs. 2800-00 for customs duty, until the customs duty is not paid the shipment is not delved. The worth of parcel is Rs.2000-00 and I have paid to agent is Rs.3500-00 and now asking me to pay Rs.2800-00 for customs duty. Earlier I have sent same type of shipments through FedEx, DHL couriers they have not charged any customs duty. I kindly request you to do needful to me for delivered my shipment as soon as possible. Thanks & regards V.Barnabasu Mob: [protected] Shipment Tracking No. [protected] ( Aramex Courier, Begumpet, Hyd.)