Aramex — No Delivery even after complaints | |||
I booked a Lenovo tab (yoga 2) on line and paid through credit card on 10 Jul 15. The payment was made on www.thedostore.com and it was couriered through aramex services (tracking no [protected]) to my house 582, Sect 21 B in Faridabad. Since 13 Jul 15, the tracking website says that the address is incorrect while I have provided major landmarks like gold field public school etc. I called on phone and mailed all possible agencies i.e. Lenovo, do store and armaex. But there is no response from anyone. Pl help. my no is [protected] Was this information helpful? | |||
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+91 44 3300 3300
Plot 1, Poomagal Street, Ekkaduthangal, Chennai City Corporation, India - 600032
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We are so sorry for the inconvenience for our bad services, we cannot help it. We agree our services are poor; and even worst at metro areas. Our customer care centers are here to help you, but we cannot find any employees for our customer care center so we donot respond to you petty grievances usually. We admit that we chose to ignore our customers once they have paid us; we don't think our customers have got much choice than wait for our delivery as long as possible; its not our concern if the recipient doesn't accepts the parcel because of delay; we believe we did our job well. If you have any further complaints i advice you to keep it to yourself, because we're not listening and above all we dont care.
Assuring you of our popular quote "best possible services at all times".
Best Regards,
Aramex Customer Care agent.