Archies — Order undelivered and Customer care service unresponsive on Archies

Address:Pune, Maharashtra

My order no. is AL[protected] at Archies. It was scheduled to be delivered on 27th August on the occassion of Rakshbandhan. But still as on 30th August, 2015 the status of my order is "Printed and ready for packing". The customer care number is unresponsive.The amount is paid completely. This type of behaviour is not excepted from a company like Archies. I would like to cancel my order otherwise I will have to report the issue to higer authority.
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    Archies Online Phone
    +91 11 4141 2424
    Archies Online Address
    C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India - 110028
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