[Resolved] Asian Paints — Asian pants service | |||||
Hi, We took service of Asian Paints for Home paint and Damp proof in Jaipur. Series of incidents that took place has put us in doubt for the Brand Image of the company. 1. Damp Proof: The first monsoon season the first rain ruined the whole wall for which we complained and the Asian Paints spokesperson came and tried to correct it and said the problem is solved and it will not happen again but even after that the problem continued we again asked them to check Result: They switched off their phones whenever they saw my number. I said fine may be one person I called company's number there in Jaipur I faced the same scenario and no corrective response till this date after our "500 calls and messages"!!! to them. I took this step on online portal thinking I might get justice.As I believe that company is not the same as the service provided in the Jaipur to us and I hope that the company will take strict and immediate action to rectify this. Home Paint : As a result there are patches on the wall because of this. You tell me how bad it looks to see the walls like this after spending fortune on this? Service: We faced worst service from the representatives.They didn't even called back and never took action even after our repetitive complaints.The first representative name is Ramlal who was transfered they told and now the representative is Ritesh. You tell me where I was not right? I have that iota of positivity left even after facing such incidences that the company will take action on this. Sincerely: Richa Sharma +91-[protected] Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Asian Paints customer support has been notified about the posted complaint. | |||||
4 Comments | |||||
Comments
Dear Richa, your concerns are duly noted and the respective teams have been notified about the same. We will reach out to you with an update shortly.
Reply
Dear Richa, our team tried to call you several times but the number you have provided is not contactable . Kindly share an alternate number or tell us the time between 8 am to 8 pm when we can contact you.
Dear Rajesh, kindly share your concern in detail with your contact number. Our team will call you to take complete details of your concern and address the same.
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