Asian Paints Customer Care

Asian Paints Customer Care

Asian Paints Limited

Asian Paints House 6A, Shantinagar, Santacruz (E)
Mumbai
Mumbai City District
Maharashtra
India - 400 055

Customer Care Phone Numbers and Contacts

Phone:
+91 22 3981 8000
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8
12
Fax:
+91 22 3981 8888
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Satisfactory Rating
17%
Complaints
113
Responses
73
Resolved
1
So far so good - The company responded to our notifications and is working on resolving complaints.
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Asian Paints related photos (11)

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Asian Paints Customer Care related pictures (11)

Asian Paints Complaints & Reviews

Asian Paints — Irregular work in my home premises 12532885 (Cust id)

 Rahul Roy on Feb 7, 2016
Hi,
This is in regarding the ongoing painting works in my home by your Colour Concept Team. My customer ID is 12532885. Still now there are many issues that forced me to complaint many times at your customer care. I am not at all happy with the service of Colour Concept.
Previously I have informed you about the colour mismatch with the shade code I have provided. Still that correction is pending from your team. Now the painter is irregular in doing the work at my premises. They are giving useless reasons & not coming regularly. How can you stay in a 2 bed room home where 80% of...
Complaint comments  Read comments [3]Complaint category Products & Services

Asian Paints — Work not completed in given time

 Rishabh Barmecha on Feb 6, 2016
I had appointed the asian paints ezycolour home solutions to paint my house.
The work is not at all done properly, initially they said all the spots will be removed, its their guarantee but now they are saying that the spots cannot be removed, their was no such argument.
One more thing that the said the work will be completed before 08-01-2016 but its not done till now and no one is coming now to inspect, I have call up them almost everyday, they say that they will visit tomorrow, day after tomorrow but its been 1 month and no one has visited to complete the work.
I'm facing...
Complaint comments  Read comments [2]Complaint category Utility Services

Asian Paints — Royal emulsion quality is worse

 Siva gudipati on Dec 19, 2015
Myself siva and my friend raghu opted for royal emulsion, old lace 0950 & glorious sunset x111, its been only 10 days and now the paint from the wall started falling. This is very frustrating and very absurd. Being such a big brand and selling such a low quality paint for heavy price is not acceptable....
Complaint comments  Read comments [1]Complaint category Other

Asian Paints — Defective paints

 Raja Mohan Rao Nunna on Dec 12, 2015
Some time back, we applied paints for our residence / flat through dealer vide Asian Paints products. The result was quite poor as the paint started flaking off in matter of months. Also, the wall paint did not stay even through out and various shades started developing. We complained to Andrew Wilson and KBS Anand (CEO Asian Paints). The company disowned its responsibility for its dealer and its products after a purported investigation that found in their favour. They however stated they will offer a goodwill gesture of 35L of Royale paint. I requested them that for the kind of agony our family...
Complaint comments  Read comments [7]Complaint category Utility Services

Asian Paints — Royale shyne luxury emulsion cracking up just after 15 days of painting.

 sharmaneha1309 on Nov 23, 2015
Hi,

I got my house painted with Royale Shyne emulsion since its consider to be the best in class and just after 15 days of painting the walls, the paint is cracking up at places and coming out as thin layers of plastic.Where as the dealer who sold the paint told us that the paint can even be wiped with water.The current situation questions the quality and durability of the product.Please repair or refund the amount we spent on the product and labor cost that will be incurred to get it repainted....
Complaint comments  Read comments [5]Complaint category Utility Services

Asian Paints — Poor service from asian

 Jagadeesh RD on Oct 29, 2015
Hi

We have built a new house and got quotes from various vendors for painting.

Asian quoted some price whereas local vendor about 10 Rs lower than Asian with all the same materials what Asian use.

I was OKEY to pay more for Asian paints though its 10 RS extra, just for the quality.

But Asian outsourced their work to some local vendor and they did the same job., First of all the work quality is not upto the mark.

The work was not done properly. The worst part is the quality. We asked for some color ( though I gave color...
Complaint comments  Read comments [4]Complaint category Utility Services

Asian Paints — Poor quality of paints and poor response from asian paints

 Rohit Agarwal on Sep 29, 2015
We engaged Asian Paints to paint our house The painting work is completed with poor quality(no trained painters) and service. The Royale texture paint started peeling off within 1 week of painting.I have launched a complaint in customer care (Complaint No:505135402).A person from asian paint visited.I am not getting a satisfactory response from your side . Inspite of reminding the customer care no one is bothered .Please provide a proper solution for this issue. there was no finishing in the work and has dark spots and irregular lines all over the texture. its total disappointment and i would never...
Complaint comments  Read comments [5]Complaint category Building Developers

Asian Paints — No paint coverage as per company norms [Resolved]

 Satish Virwani on Sep 20, 2015
Dear sir, Asian paints is well known brand, its new product ultima is gaining popularity because of companies promises that it has 7 years guarantee, fungus proof & it covers 100 feet wall in 1 ltr.because of its said performance I used 60 ltr. of ultima on 2000 feet area but till colour is very poor.as per company 40 ltr. should cover 2000 feet area with full finish.But paint coverage on my wall is very poor even after using double paint as promised by dealer.I think performence of ultima Asian paints is very poor & its price is very high double than other.I had complained about its performance...
Complaint comments  Read comments [2]Complaint category Other

Asian Paints — Exterior colour quality and color shade not as per specification

 Ravindra Rao Pawar on Sep 8, 2015
Hi, i have used your exterior product asian paint ultima for house walls the shade name is "swiss coffe" 20l and applied to my front side portion/wall and then i purchased the same color shade again 20 l in apex brand for the back side walls and compound then i found that the color shade is different, i brought this matter to the dealer and local representative and complained to the help line on 8th of august 2015 my complaint number is : 0505129588 and customer id: 12375872. One of you gulbarga/kalburgi representative visited my site and noted down my complaint and also regarding this i got 4 times...
Complaint comments  Read comments [2]Complaint category Products & Services

Asian Paints — Poor Service by Asian Paints Ezycolour Home Solution Team Kolkata

 rahul_banerjee on Sep 8, 2015
Hi I am Tamalika Ganguly from Kolkata. I have done an agreement with Asian Paints EzyColour Home solution team to paint my room interiors. Total Contract amount was Rs.51000/-. They have told to do a colour consultancy by Asian Paints which will be free of Charge. Generally they will charge Rs.2000/- for colour consultancy. Now as per the the colour consultant's suggestion they are unwilling to do the paint of my Grills area. Now I have told them to either do the colour as per their consultant's suggestion or settle this contract. Now they are charging me Rs.2000/- for colour consultancy charges...
Complaint comments  Read comments [5]Complaint category Products & Services

Asian Paints — Damage-walls

 srpa@12345 on Sep 4, 2015
Sir, I had lodged a complaint to Asian Paints vide Complaint No.0505104043 dated 22 Nov 2014. In spite of repeated reminders on 03 Aug 15 the two Fellows from Ezzy Color Concepts attended at around 1100 hrs saying that due to dam wall was damaged but before applying paints did not mention that now putting blame to customer. Your personal intervention will be requested and solicited to resolve this issue. Thanking you sir, Place: Kolkata Date: 04 Sep 15 Yours faithfully, (Anup Kumar Mukherjee)...
Complaint comments  Read comments [2]Complaint category Business & Finances

Asian Paints — Open my account .

 s.dakre on Aug 26, 2015
I am your dealer my customer code is 275969 i am situated in yavatmal district in akola depo .At that time my account is blocked so i call to mr, chandan singh terroterry sales officer three to four times but he ignour and not give a proper and satiesfied answer to me.kindly do something and solve my problem....
Complaint comments  Read comments [3]Complaint category Business & Finances

Asian Paints — Ignorance

 Kumar995301 on Aug 10, 2015
I send a sms To get free paint booklet also cut 3Rs as charge its ok.got a sms thank you.Then got a call from a customer care they promisse me to send free booklet between 24hour But im still waiting for that.Its been 36hour's.kindly do something....
Complaint comments  Read comments [1]Complaint category Home & Garden

Asian Paints — Bonus issue

 chepuri.santoshkumar on Aug 9, 2015
Dear Sir, I am ex-employee of Asian Paints, Patancheru Plant.My Employee Code is: P110998. I worked with asian paints Patancheru from 2011-2014. Normal annual bonus for all level -I employees is INR 35000(Approx) It will be paid in the month of May'2015. I resigned in Dec'2014.I didn't get the bonus till now. I approched asian paints patancheru, They said that it may settled in Nov'15 month.Not on the INR 35, 000/- why the difference amount paid to Ex-employees. Ex-employee also worked for the company, but Ex employee bonus is calculated on other bonus amount on approx.INR-8000-10, 000/- only.why...
Complaint comments  Read comments [5]Complaint category Business & Finances

Asian Paints — Water vapours found on walls having asian paints

 Rajnish kumar Bhatia on Jul 21, 2015
I have used asian paints in my house .I used different colour of this paint in different walls but after two weeks the walls having pink & red colour absorbed the water vopours & found white spots on walls like water TDS which seems look like bad


Rajnisk Kumar Bhatia
9878073667...
Complaint comments  Read comments [2]Complaint category Home & Garden

Asian Paints — water patches on wall

 mathlesh bhushan on Jun 24, 2015
I mathlesh bhushan applied asian paints apex ultima out side and royal paints inside of my house. paints material was purchased from your local dealer m/s jasuja building material. painting work is still going on. but with rain showers or otherwise, patches of water comes on wall. when i tried to clean the patches with cloth, paints colour was faded out. i am surprised and shoked because i have already spent about Rs.125000/- on paints and labour charges and work is still going on. should i go to consumer court. mathlesh bhushan 423 vinoba basti sri ganganagar rajasthan pin 335001 ph 9460859630 mail...
Complaint comments  Read comments [12]Complaint category Products & Services

Asian Paints — defected apex ultima

 praveen dahiya on Jun 6, 2015
I praveen dahiya r/o rz 7a / 23 puran nagar palam coloney new delhi 45 street no 4. applied asian paints apex ultima about 22 ltrs at my house but there patches of water comes on wall i make a complaint and no satisfied response from ur side so now i am going to consumer court.My mobile no. O9999991326....
Complaint comments  Read comments [2]Complaint category Products & Services

Asian Paints — Poor Customer Service_ Neither Compensating nor doing the work

 arunnairvyaj@gmail.com on Jun 3, 2015
I had complained 2 months ago about your product. A representative had come and checked the site and said we would be compensated as this was a product issue immediately. Its been over 45 days and have not heard a word from you guys. We are extremely disappointed with your service. I am attaching a copy of my previous complaint. http://www.consumercomplaints.in/asian-paints-concern-over-product-quality-c1052...
Complaint comments  Read comments [2]Complaint category Real Estate

Asian Paints — waste service

 mithalal parjapat on May 8, 2015
asian paints is waste they do not give shade cards to the dealers and the dealers say that asian paints have not given us they do not give even label to write the shade code waste service no labels and no tin opener to open tin like tractor emulsion 1l and 4l very disappointed with asian paints...
Complaint comments  Read comments [3]Complaint category Other

Asian Paints — service not satisfactory

 Suchita gupta on Apr 30, 2015
Dear sir, We are not satisfy with your services regarding ezycolour consultancy@home. 1. After finalizing the colors dated 25-04-2015 still not recd. the final quatation . 2. Work Start from 21-04-2015 not satisfactory . 3. On 30-04-2015 Still not get the approved color. kindly look into the matter & inform us accordingly . thanks Ashish Gupta 09810430011, 09910529177, 011-28762829 344 / 1, Than Singh Nagar, Anand Parbat, New Delhi -110005...
Complaint comments  Read comments [1]Complaint category Other

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