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Asian Paints Customer Care

Asian Paints Limited

Asian Paints House 6A, Shantinagar, Santacruz (E)
Mumbai
Mumbai City District
Maharashtra
India - 400 055

Customer Care Phone Numbers and Contacts

Phone:+91 22 3981 8000
Fax:+91 22 3981 8888
 
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Asian Paints Complaints & Reviews

Asian Paints - marks on walls

User
 gurmeet singh khurana on Nov 17, 2014
Goodmorning sir/mam I Gurmeet Singh resident of B-136 hari nagar wants to complaint for ur product.i renovated my house nd applied ol asian paints fr d ceilings n walls. I have 4 floors. The top two has to be rented so i applied a low quality of asian paints. Bt the lower two are d 1 where i n my family has to live, so i applied asian royal. Bt Dere wer marks on ol d walls. Till now i have applied 70 litre asian royal, bt still d marks appear. Finally i complained through satija paint house, fateh nagar, d 1 from whom we took ol d things. A volunteer of ur company came nd he saw it. He said dese...
Complaint comments Read comments [1] Complaint category Home & Garden

Asian Paints - Duplicate Apex Exterior Emulsion sold by shopkeeper

User
 RAHUL MANI UPADHYAY on Nov 5, 2014
Sir.. before three days i bought Apex Exterior Emulsion and some other goods from RANGOLI PAINTS EMPORIUM, 169 - DHARAMSHALA BAZAR GORAKHPUR. The shopkeeper give me Duplicate Apex Exterior Emulsion in two bucket 20 liter and 4 liter. When my painter told me about duplicate paint i call to shopkeeper but he not give any response, after then i call to Asian Paints Helpline '1800 - 209 - 5678' and registered my complaint and my complaint No is 0505101047. On Tuesday (4/11/2014) i call to shopkeeper and told about complain in Asian Paints. After this he returned my two bucket paint (20 liter and 4 liter)...
Complaint comments Read comments [2] Complaint category Other

Asian Paints - For providing 1-2 years old ACE asian paints

User
 Dranil Vadhan on Oct 14, 2014
sir both of these dealers providing us old manufatoring products of ACE asian paints which are around 1and half year old and becoz they are near to our residence it is our priorty to buy from these dealers and when we complaint about this then they say take these products from us otherwise go some other place this is very bad experince . to buying such a reputated company products Venus Paint And Hardware Shop No-6, Near Barkatullah Khan Stadium, Main Pal Road, Pal Road, Jodhpur - 342001, Rang Sagar Panchratan Apartments, 9th Chopasani Rd, Sardarpura Khurd, Jodhpur, Rajasthan 342004 Phone:0291...
Complaint comments Read comments [2] Complaint category Products & Services

Asian Paints - Home Solution Polish Quality

User
 Kiran on Oct 6, 2014
The Home solutions sales guy mentioned that the Aqaudor PU will be looking much better than manual polish on the teak wood door. The charged me 5200 /Door ( 87 Rs/sqft for 60 Sqft). The polish looks pathetic and the door is looking bad now. The applicator used a local Sheenlac wood polish to clean the door and applied the Aquador ( not able to verify the same as the tin was in opened state) 2 coats with 1.5 hrs of gap in between . The whole process completed in 1/2 day for 2 doors. ( Actual cost is 750 Rs/Liter of Aquador 2 Liter + 1/2 day of labour ! ...while they charged me Rs 10400 for this....
Complaint comments Read comments [1] Complaint category Utility Services

Asian Paints - not satisfied with apex exterior

User
 narinder 6263 on Oct 6, 2014
we had done the apex for the outdoor walls as tod 7 year warranty but in a year it got white now i want to repaint my outdoor walls again will company gives me written that time it will atleast last for 5 years my phone no 9419133300/9086033300 my email is myshop62@yahoo.com hope to see soonarinder...
Complaint comments Read comments [1] Complaint category Other

Asian Paints - complaint No 0505095100 dt. 31.08.2014

User
 atulalpha on Sep 20, 2014
I have been chasing local representative of APHS for carrying out the rectification job occurred due to inferior quality of paints/ workmen ship of APHS for last 3 months. Lastly filed complaint at consumer complaint as referred in subject. Representative visited my house and started finding faults in wall to establish that no repair work can be done by APHS which are all rubbish excuses. I have taken the services of APHS on the premise that it is good ethical and consumer friendly company and does best quality product and workmen ship and keeps its promises if there is any shortcoming in...
Complaint comments Read comments [5] Complaint category Other

Asian Paints - Asian Paints - Nightmare to deal with

User
 AK BHATIA on Sep 12, 2014
It was almost 6 month back that we decided to get our Building Painted get Reference of Asian Paint dealer called P G Construction ( Kolkata ), he also carried the letter of Recommendation paints from Asian Paints officers . The rate was finalized at Rs 2.5 lac ... we got in to an agreement and also made a Advance payment of Rs 1.5 lac ... It has been 4 months now the work is not completed and whatever work has been done is extremely shabby ... No one from Asian paints team is bothered about the same In sipte of various escalations . We demand an Immediate Refund of this amount and...
Complaint comments Read comments [1] Complaint category Building Developers

Asian Paints - Dealer not refunding the money

User
 Alok0001 on Aug 17, 2014
Dear Sir, Ref:- Compliant no- 0505090641 First off all we were pleased to get early service from Asian paint Raipur staff for quick co-ordination after compliant, after the dealer has sold wrong paint in comparison to which we have booked to purchase asian paint ultima some green paint number not currently known. When staff approach us in just 2-3 days and by examining the challan (Point to be noted dealer has not given correct invoice) & testing Paint sample and looking at the situation we had already get our home painted from other colour they told as the colour is totaly different...
Complaint comments Read comments [2] Complaint category Products & Services

Asian Paints - Expensive work and horrible customer care post painting -BEWARE

User
 nehabahadur on Aug 11, 2014
Three months back we got our house painting done, CRACKS appearing on the walls which are looking so bad. I regret getting my house painted from Asian paints. Plus customer care person comes and says nothing can be done. The painting was taken by SHREE SERVICES Pune ( doubt if its worth it). Request to all customers. Please be careful with this company. Post painting service is terrible....
Complaint comments Read comments [5] Complaint category Other

Asian Paints - New dealership

User
 sd_luqman on Aug 7, 2014
Sir


I need dealership of asian paint colour world at tyre board nanded.
I m dealer also orient cement and shri om thermax tmt bars and dhanlaxmi tmt bars
My shop name is hashmi traders
Cell :9423135826, 9175015070


Thank you sir...
Complaint comments Read comments [2] Complaint category Other

Asian Paints - Quality of paint

User
 sree385 on Aug 4, 2014
Customer ID Code: 11569299 Sub: Complaint registered against low quality paint from Asian paints – Asian Interiorpaint – Royale shine 2 coats was painted in our newly constructed house by November 2013 in First floor and by January 2014 in Ground floor. Complaint: Now it looks Oily and uneven glazing effect in many places and almost all walls reflect the same in First floor. Ground floor also similar effect. Asian Paint quality person from Chennai visited the sight and accept the complaint. Calls Received From Company: Mr. Soloman 08098994744Chennai Quality 08067598311Tirunelveli...
Complaint comments Read comments [3] Complaint category Other

Asian Paints - colour not matching

User
 Dhruv Iglesias on Jun 29, 2014
I purchased apex ultima (0N13) of 20 ltr week back and then i recently purchased the same colour and of same batch and same base HQ2 . But colour variation occur . I cant tolerate this .as i have spent a lot of my savings on this . Plz take some quick urgent actions aginst it Whosover is responsible....
Complaint comments Read comments [1] Complaint category Other

Asian Paints - color 8165, royal, does not spreads evenly

User
 maheshra on Jun 17, 2014
Color 8165 royal after applying we are not getting a smooth finish, it's patchy all over, painter tells its not his fault and the dealer tells there are problem with dark colors . If there is a problem with a particular colour why do u guys sell it ? Total waste of money ....
Complaint comments Read comments [1] Complaint category Products & Services

Asian Paints - not satisfied with the work.

User
 dh123mhatre on May 31, 2014
we decided to go for asian paints home solutions.it was very convincing on the site to be a hassel free painting process.the people from the company are soo busy that they keep us waiting and dont turn up on the assigned date.once the work was started we were amazed to see the workers.they were not at all efficient at shifting and packing.they also broke a few items while shifting in haste.the contractor was a very arrogant person.we decided to go for asian paints royale.its finishing is no good than a distemper.the work is not at all as expected .they almost charge double the amount a local painter...
Complaint comments Read comments [8] Complaint category Utility Services

Asian Paints - Non completion of Painting Work

User
 ROHIt31992 on Apr 22, 2014
This is to inform you that the work undertaken by Asian paints (Colour concept, Kolkata), of Mr Barun Kumar Kejriwal of 26, Mall Road, Sushma Apartment, Dumdum, Kolkata - 700080, Mob: 8013080062, has not been completed even after repeated requisition. Many times it has been brought to the notice of Colour Concept but no action has been taken by the Company. Hence I would like to request the concern authority to take proper actions in this regard asap. Regards, Rohit Kejriwal...
Complaint comments Read comments [1] Complaint category Products & Services

Asian Paints - Different in prescribed colored shed

User
 Sudipdas on Apr 19, 2014
ear sir I have choosen & purchased 20 lts Container of Shed No-8577, Batch No-S-36 of ACE exterior Emulsion from Kailash Hardware of Burnpur & Same shed of a container of 10 lts Batch No-R-46, but after painting two different colour shed was noticed as a result of which I have to cancelled further painting programme of my House & Institution this incurred a huge financial loss . Your Local representative Mr. Kartik not responding on contacting thru mobile .
Pl do the needful immediately to keep ur reputation intact.
Supriya das-9434201449
Sudip Das, 9647049824(m),...
Complaint comments Read comments [2] Complaint category Home & Garden

Asian Paints - Not getting the desired colour as shown in the colour shade

User
 Sreekanth M G on Apr 9, 2014
Sir I purchased Apcolite asian paint with colour code of 7774 after applying the colour, what I selected is not come, When I contacted to the Dealer which located near Venakatapuram, Alwal, Secunderabad, AP, they said that after finishing the second coat colour will come and I done the second & third coating but the desired colour what I selected in your shade card is not come. Please look in to the matter and replace the paint or return my money regards Sreekanth I can sent you the mobile pic if you want to refer ....
Complaint comments Read comments [4] Complaint category Family & Relationships

Asian Paints - foggy appearance on the wall

User
 pp sirajuddeen on Apr 9, 2014
its been only few months ...that ...the paint blue emulsion ...has been painted on the wall .There is an appearance of some fog like thing on the wall...if you are ...not taking ..this complain with the concern ..then we have to go legally ...that is to the consumer court...
Complaint comments Read comments [6] Complaint category Other

Asian Paints - Very poor quality of work

User
 sipra poddar on Mar 30, 2014
On 16th August 2013, we ordered Asian Paints for painting our house and also for some repairing work.Mr. Joydeep Chakraborty (of Colour Concepts) came to us, took the order and he gave the contract to Mr Anshuman Naskar for the job, who did not have any proper labour to do the repairing job or the skilled painter to do the texture in our drawing room.As a result, the painting work is still incomplete and on top of that, the RA Probir from Colour Concepts forced us to choose the texture design and colour according to their choice and not ours.We reluctantly agreed to go by their choice and gave them...
Complaint comments Read comments [4] Complaint category Products & Services

Asian Paints - APHS: Slippage of schedule-work, poor quality of work but eager to collect payments

User
 nimaimaji@yahoo.co.in on Mar 16, 2014
I engaged Colour Concepts of Asian Paints Home Solutions for exterior painting of my residential building (Purbalok, EM Bye Pass, Near Metro Cash and Carry, Kolkata -99) to start work with effect from 18th February, 2014. I faced lot of difficulties after the actual work got started on 20th Feb, 2014. 1. No Proper Schedule: ‘Colour Concepts’ did not provide me any work schedule or any payment schedule in spite of several request by me. Finally on 2nd March, 2014 I got the work schedule but there was no written payment schedule. But they are repeatedly forcing me for payments for large...
Complaint comments Read comments [2] Complaint category Other

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