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Asian Paints Customer Care

Asian Paints Limited

Asian Paints House 6A, Shantinagar, Santacruz (E)
Mumbai
Mumbai City District
Maharashtra
India - 400 055

Customer Care Phone Numbers and Contacts

Phone:+91 22 3981 8000
Fax:+91 22 3981 8888
 
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Asian Paints Complaints & Reviews

Asian Paints - Dotted paint deposits even after repainting

User
 Prasanth Rajendran on Apr 18, 2015
I am prasanth from mavelikara, kerala.i have done painting in my house before 2 mnths, Recently it has been noticed that dotted deposits appeared on the wall and water penetration problem also occured.we have given complaint and we got our claim like our wall repainted in some areas.But now again the same problem happened.Dotted marks on the wall.This is hectic.Please take this matter seriously.Asian paints apex ultima is the material which we used.Hoping favourable reply from your side mob.9605713959...
Complaint comments Read comments Complaint category Home & Garden

Asian Paints - Excessively high quotes

User
 Mridul Mehta on Apr 10, 2015
Hi We have recently requested for home painting service from Asian Paints in our Gurgaon Sector-52 house. Your sales executive approached us and measured the whole house yesterday night. During our initial discussions, he had proposed verbally an amount of Rs 90, 000 for which we had requested for discount, then he proposed us to get the work done through private contractor arranged by him and without informing the company, which we refused as we were not sure of the authenticity and the quality of the work. This whole incident happened yesterday and now today morning he has given us an...
Complaint comments Read comments [2] Complaint category Home & Garden

Asian Paints - POOR QUALITY ASIAN PAINTS ULTIMA FOE EXTERIOR WALL

User
 AMLAN APARAITA on Mar 22, 2015
I purchased Apex Ultima Colour no 7503 from M/S Rath Paints and Hardware, Jagannath Road, Dhenkanal, Odisha on .dt 21st march and we found the quality of the colour is poor.The quality of last purchase is quite different from the earlier one purchased by us in december 2013. Please look into it. Email:aabpo18@rediffmail.com Pn no 07735255362...
Complaint comments Read comments [1] Complaint category Other

Asian Paints - Neither completing work nor giving back the money.

User
 Shweta Raj on Mar 20, 2015
I had given a contract to Asian Paints as 15/05/2014 as proposed starting date and 30/05/2014 as proposed closure date but still the work is incomplete.No one has even contacted or visited the site . I have complained to them earlier also on their customer care mail ID, cutomercare@asianpaints.com and they have given me my Complaint No: 505105318. They are not being serious even after my complaint and its enough time that I have been tolerating them . Now I am fed up of their services and want my work completed as soon as possible and all the remaining money back with the interest as if I invest...
Complaint comments Read comments [2] Complaint category Home & Garden

Asian Paints - Asian Paints is Cheating customers

User
 Ranty on Jan 12, 2015
MOST HORRIBLE EXPERIENCE CAME ACROSS WITH ASIAN PAINTS I recently availed the service from Asian Paints for both Consultancy at home and Home solutions but I ended up with only regret of paying around INR 50, 000/- For Consultancy at home, one executive by name Sharath visited my flat and I asked him to send some options for my POP and walls. He promised to send it through mail reply so I sent him an mail keeping the another executive Nagesh (who demanded to be my point of contact for the service but now no trace) in cc. During the last moment when I didn't receive any response from him through...
Complaint comments Read comments [1] Complaint category Home & Garden

Asian Paints - poor quality of paints and poor response from asian paints executive

User
 jobin john on Jan 5, 2015
I purchased Asian paints ( for exterior application for my home ) from COLOR HOUSE, the asian paints dealer in kottayam kerala in 2013 january. With few months itself, one type of paint(which was applied on compund wall) was peeling off. I reported this to the dealer and they gave 1 litre paint to touch up the area. after about 1 year, another type (which was applied on wall of the house) started peeling off from various locations. Now there are lot of patches all around the wall and it spolit the look of the building. I reported the matter again to the dealer and they sent one executive to check...
Complaint comments Read comments [2] Complaint category Products & Services

Asian Paints - COMPLAINT ABOUT THE QUALITY OF PAINTS OF ACE AND APEX ALONG WITH COMPUTERISED DYES OF ASIAN PAINTS

User
 AROONSHARMA on Dec 27, 2014
THIS IS TO INFORM YOU THAT I HAD PAINTED OUR HOUSE ABOUT THREE MONTHS AGO USING ACE PAINTS FOR THE INTERIORS AND APEX PAINTS FOR THE ROOFS AND EXTERIORS AND HAD USED THE ASIAN PAINTS COMPUTERISED DYES AFTER SELECTING THE SHADES FROM THE SHADE CARDS. I REGRET TO INFORM YOU THAT THE QUALITY OF PAINT SUPPLIED BY YOURS DEALER ROOP PAINTS &CHEMICALS, SODAL ROAD, JALANDHAR IS NOT GOOD. THE PAINT IS COMING OUT AND COLOURS ARE MISMATCHING, STAINS ARE COMING OUT AND SHADING DIFFERENTLY. I REGRET TO INFORM YOU THAT EXPECTED RESULTS ARE NOT ACHIEVED. MY ADDRESS IS, ARUN SHARMA, HOUSE NO. 57, KAMAL PARK,...
Complaint comments Read comments [2] Complaint category House, Apartment Rental

Asian Paints - Mismatch of product color

User
 Akshay Sanghvi on Dec 12, 2014
Dealer : New Pravin Hardware Tel : 02226118669 Mobile : 09867077708 PSO : Siddharat 07208824595 Shashikant 09870206414 Site Address : Juhu Green C.H.S, N.S. Road - 4, JVPD, Behind Coopar Hospital, Mumbai- 400049 Contact Person : Deepak Varma 09870022403 I had given a site order for the above site. Asian Paints company worker place the order without sampling of the product in the order. Now, we are getting the complaints about mismatching of the color of the product. Due to this they are not ready to pay the bill of this particular order as well as the previous order's...
Complaint comments Read comments [1] Complaint category Products & Services

Asian Paints - Commplaints on exterior Pinting

User
 vijayanav on Dec 11, 2014
We purchased Asian Appex Ultima Exterior paint for exterior for the house No. 111, RBD Layout, Sarjapur Road, Bangalore from Mahalakshmi Traders, No.779, Kaikundrahalli, Near Wipro, Sarjapura Main Road, Bangalore vide their Bill No. 4875 dated 16 Oct 2013(20 Ltrs), Bill No. 16019dated 19 Oct 2013(20 Ltrs), Bill No. 16086 dated 24 Oct 2013 and Bill No.16145 dated 30 Oct 2013 . The painting work has been completed in Nov 2013. Now the paint which we applied on exterior wall is peeling out in some places. The owner of the house is complaining it seriously as we have carried out the work. Since Asian...
Complaint comments Read comments [1] Complaint category House, Apartment Rental

Asian Paints - Gaurantee issue not executed

User
 Ashok Wadhia on Dec 6, 2014
From ;Ashok Wadhia Customer Code -10915260 130, 2nd, floor, sec-5, Rachna, Vaishali Ghaziabad. U.P. 201010 Mobile -9313232341 Dear Sir My work was to be done. Today Mr.Manmohan ( Mobile-9891166039 ) with operator visited to excuie the work but again they wanted to retouch only which was done earlier also resulting Faulty work. I dont understand why company like such a standard to do LIPA POTI work. Pl.cooperate with the matter to avoid any legal proceedings as i have got your written documents and as well all conversation recordings with your executives to prove myself. Regards Ashok Wadhia...
Complaint comments Read comments [2] Complaint category Products & Services

Asian Paints - marks on walls

User
 gurmeet singh khurana on Nov 17, 2014
Goodmorning sir/mam I Gurmeet Singh resident of B-136 hari nagar wants to complaint for ur product.i renovated my house nd applied ol asian paints fr d ceilings n walls. I have 4 floors. The top two has to be rented so i applied a low quality of asian paints. Bt the lower two are d 1 where i n my family has to live, so i applied asian royal. Bt Dere wer marks on ol d walls. Till now i have applied 70 litre asian royal, bt still d marks appear. Finally i complained through satija paint house, fateh nagar, d 1 from whom we took ol d things. A volunteer of ur company came nd he saw it. He said dese...
Complaint comments Read comments [1] Complaint category Home & Garden

Asian Paints - Duplicate Apex Exterior Emulsion sold by shopkeeper

User
 RAHUL MANI UPADHYAY on Nov 5, 2014
Sir.. before three days i bought Apex Exterior Emulsion and some other goods from RANGOLI PAINTS EMPORIUM, 169 - DHARAMSHALA BAZAR GORAKHPUR. The shopkeeper give me Duplicate Apex Exterior Emulsion in two bucket 20 liter and 4 liter. When my painter told me about duplicate paint i call to shopkeeper but he not give any response, after then i call to Asian Paints Helpline '1800 - 209 - 5678' and registered my complaint and my complaint No is 0505101047. On Tuesday (4/11/2014) i call to shopkeeper and told about complain in Asian Paints. After this he returned my two bucket paint (20 liter and 4 liter)...
Complaint comments Read comments [2] Complaint category Other

Asian Paints - For providing 1-2 years old ACE asian paints

User
 Dranil Vadhan on Oct 14, 2014
sir both of these dealers providing us old manufatoring products of ACE asian paints which are around 1and half year old and becoz they are near to our residence it is our priorty to buy from these dealers and when we complaint about this then they say take these products from us otherwise go some other place this is very bad experince . to buying such a reputated company products Venus Paint And Hardware Shop No-6, Near Barkatullah Khan Stadium, Main Pal Road, Pal Road, Jodhpur - 342001, Rang Sagar Panchratan Apartments, 9th Chopasani Rd, Sardarpura Khurd, Jodhpur, Rajasthan 342004 Phone:0291...
Complaint comments Read comments [2] Complaint category Products & Services

Asian Paints - damage to wall

User
 SUNIL KUMAR MODI on Oct 9, 2014
Respected sir, good day! mene pura ghar asinan royal shine se pant karwaya he, jo sara meterial M/S JAMUNADAS MANALAL, JHUMRI TELAIYA, DIST-KODERMA, JHARKHAND, PIN-825409, se purchase kiya parantu mere ghar ka 4 wall kharab ho gaya he, sara kam paint ka aapke company ka hi authorised persons MR.SURESH RAM kiya he. phir bhi yah complain aaya.mene kai dapha aapke dealer M/S JAMUNADAS MANALAL ke yahan bola to wah bar bar bolte rahe ki company ka technetion/enginear aayega to dekh lega parantu aaj lagbhag ek sal hone ko ja raha he parantu aaj tak koi sunwai nahi hua he, kindl urgent basis par mere diwal...
Complaint comments Read comments Complaint category Other

Asian Paints - Home Solution Polish Quality

User
 Kiran on Oct 6, 2014
The Home solutions sales guy mentioned that the Aqaudor PU will be looking much better than manual polish on the teak wood door. The charged me 5200 /Door ( 87 Rs/sqft for 60 Sqft). The polish looks pathetic and the door is looking bad now. The applicator used a local Sheenlac wood polish to clean the door and applied the Aquador ( not able to verify the same as the tin was in opened state) 2 coats with 1.5 hrs of gap in between . The whole process completed in 1/2 day for 2 doors. ( Actual cost is 750 Rs/Liter of Aquador 2 Liter + 1/2 day of labour ! ...while they charged me Rs 10400 for this....
Complaint comments Read comments [1] Complaint category Utility Services

Asian Paints - not satisfied with apex exterior

User
 narinder 6263 on Oct 6, 2014
we had done the apex for the outdoor walls as tod 7 year warranty but in a year it got white now i want to repaint my outdoor walls again will company gives me written that time it will atleast last for 5 years my phone no 9419133300/9086033300 my email is myshop62@yahoo.com hope to see soonarinder...
Complaint comments Read comments [1] Complaint category Other

Asian Paints - COMPLAINT REGARDING YOUR COLOUR

User
 aryaappuaperna on Oct 1, 2014
Dear Concerned Team This is to bring in your notice that I had visited your web site and gone through below link and selected one colour for my room after doing the screen test online. http://www.asianpaints.com/test-your-ideas/do-it-yourself/visualizer/wall-colour-screentest.aspx I had selected AFRICAN VIOLET COLOUR (M706) and orderred the same through one of your dealers. Once the paint was done it was completely different from the paint which I had selected online. I'm attaching three files. In the first I had highlighted the colour which I had selected from your Website. ...
Complaint comments Read comments Complaint category Travel & Vacations

Asian Paints - complaint No 0505095100 dt. 31.08.2014

User
 atulalpha on Sep 20, 2014
I have been chasing local representative of APHS for carrying out the rectification job occurred due to inferior quality of paints/ workmen ship of APHS for last 3 months. Lastly filed complaint at consumer complaint as referred in subject. Representative visited my house and started finding faults in wall to establish that no repair work can be done by APHS which are all rubbish excuses. I have taken the services of APHS on the premise that it is good ethical and consumer friendly company and does best quality product and workmen ship and keeps its promises if there is any shortcoming in...
Complaint comments Read comments [5] Complaint category Other

Asian Paints - Asian Paints - Nightmare to deal with

User
 AK BHATIA on Sep 12, 2014
It was almost 6 month back that we decided to get our Building Painted get Reference of Asian Paint dealer called P G Construction ( Kolkata ), he also carried the letter of Recommendation paints from Asian Paints officers . The rate was finalized at Rs 2.5 lac ... we got in to an agreement and also made a Advance payment of Rs 1.5 lac ... It has been 4 months now the work is not completed and whatever work has been done is extremely shabby ... No one from Asian paints team is bothered about the same In sipte of various escalations . We demand an Immediate Refund of this amount and...
Complaint comments Read comments [1] Complaint category Building Developers

Asian Paints - Dealer not refunding the money

User
 Alok0001 on Aug 17, 2014
Dear Sir, Ref:- Compliant no- 0505090641 First off all we were pleased to get early service from Asian paint Raipur staff for quick co-ordination after compliant, after the dealer has sold wrong paint in comparison to which we have booked to purchase asian paint ultima some green paint number not currently known. When staff approach us in just 2-3 days and by examining the challan (Point to be noted dealer has not given correct invoice) & testing Paint sample and looking at the situation we had already get our home painted from other colour they told as the colour is totaly different...
Complaint comments Read comments [2] Complaint category Products & Services

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