Asian Paints Customer Care

Asian Paints Customer Care

Asian Paints Limited

Asian Paints House 6A, Shantinagar, Santacruz (E)
Mumbai
Mumbai City District
Maharashtra
India - 400 055

Customer Care Phone Numbers and Contacts

Satisfactory Rating
17%
Complaints
119
Responses
79
Resolved
1
So far so good - The company responded to our notifications and is working on resolving complaints.
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Asian Paints Complaints & Reviews

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Asian Paints — House painting not completed

 Ashwin Apte on Apr 29, 2016
We engaged Asian Paint for Asian Paints Eazy color home solutions in November 2015 and it is now April 2016 end. Asian paints employed Shree Services of Pune to do the painting. After completing 60% of the work, the painting guys stopped coming and the remaining work is left as it is with the whole house in mess. Inspite of repeated reminders, no one comes to complete the work. We even lodged a complaint with the Asian Paints complaint department (complaint no - 505160040), yet no one from Asian paints called us back and enquired about it. We are completely frustrated with Asian Paints services...
Complaint comments  Read comments [2]Complaint category Products & Services

Asian Paints — Color selection and estimation

 nrathod75 on Apr 26, 2016
Dear Sir,

I am feeling very harassed after contacting Asian on 26th March 2016 for 2 services, 1) Estimation of painting and 2) Color selection.

You can see with your customer care no. 18002095678 that how many times I called. It is very embarrassing and harassing experience that your are not providing proper service for the new customer.

It was delayed and after nos. of reminders and escalation your estimation team came and provided estimation. For booking of color selection on 26th March they visited on 17th April and could not provide enough time...
Complaint comments  Read comments [3]Complaint category Home & Garden

Asian Paints — Asian pants service

 RichaS1 on Apr 23, 2016
Hi,

We took service of Asian Paints for Home paint and Damp proof in Jaipur. Series of incidents that took place has put us in doubt for the Brand Image of the company.

1. Damp Proof: The first monsoon season the first rain ruined the whole wall for which we complained and the Asian Paints spokesperson came and tried to correct it and said the problem is solved and it will not happen again but even after that the problem continued we again asked them to check

Result:

They switched off their phones whenever they saw my number. I said fine...
Complaint comments  Read comments [1]Complaint category Utility Services

Asian Paints — Asian paint ultima protek

 samsoncsmauel on Apr 23, 2016
I have purchased around 90 ltrs of asian paint ultima protecpaint from "vinvlac" asian paint dealer . During painting process it self painter observed small granules in the painted surface. We followed procedure as per asian paint expert from trissur. The problem reported to him aswell as to your copmlaint section . They given complaint registraion number 0505150011.

But till today no responce from company or dealer....
Complaint comments  Read comments [2]Complaint category Other

Asian Paints — Regarding the paint quality

 kumud ranjan 007 on Apr 7, 2016
I had purchased the asian paint through the nirman hardware from boring road patna, various types of paint such as ultima, apex, royal shine etc had been purchased through the shop, but after painting the one of product of royal shine was worst, after that i had complained the asian paints, they appercited the case and i have to agrre to refund the amount 8970 in behave of compensastion of that paint quality.
They had forwarded the amout to nirman hardware to refund me, but nirman is trying many ways to dont give the amount applying so many excuses. All matter are well concern with asian...
Complaint comments  Read comments [5]Complaint category Unauthorized charges

Asian Paints — New dealership form of asian paints colour world

 Pravin mohan yadav on Apr 6, 2016
I need a new dealership form of asian paints colourworld . Plz help me what is process. My email i'd :- sawantr14@yahoo.com mob:- 9890670840 plz help me....
Complaint comments  Read comments [1]Complaint category Products & Services

Asian Paints — Poor quality exterior paints provided by dealer.

 hemant kumar nayak on Apr 5, 2016
I purchased two 20 lt. buckets of exterior apex product of Asian paints. It is seen that even after using 3 times, the wall is looking very bad. I lodged complaint to dealer as well as to customer care. But neither I got any assurance nor any initiative has been taken from both. My complaint was lodged on 02.04.16 and No. 0505157889. Please do the needful.

Thanking you for anticipation.
Hemanta Kumar Nayak
Tel. 8455888185...
Complaint comments  Read comments [1]Complaint category Products & Services

Asian Paints — Dealers & shopkeepers make me fool

 Ankit Bhagoliwal on Mar 21, 2016
I bought two buckets from two different shops of Apex Ultima of 7978 color code, but both are different in shades.Both Shopkeepers makes me fool & said they had provided right color code I am in the middle of my house painting & the Asian Paint shop said they have provided right. I do not want my home in two different shades.Please take action on immediate basis, or send someone to me so that I can better explain my situation.If not I will go to the legal action which is definetly go in my favour.

So I am waiting for your early reply & waiting for your representative to resolve this...
Complaint comments  Read comments [1]Complaint category Products & Services

Asian Paints — About dealership requirement.

 shaileshkumar chavda on Mar 1, 2016
Dear manager,
i am shailesh chavda(area managare in sun pharma since 9 years), i want asian paints dealership for my big brother due to he is working in home decore color since 13 years for as worker and as worker contractor.
he has big groups of builders and workers, so we want to become a dealer of asian paints at junagadh(gujarat)362001.
we are residing at madhuram junagadh and we want to open shop with your kind support.
we hope to get your kind reply for same and guide us how become strong dealers among exits dealers at junagadh.
we are await......
Complaint comments  Read comments [3]Complaint category Business & Finances

Asian Paints — M.C.Kothandapani Chettiar Son

 Sujay1973 on Feb 23, 2016
Asian paints royal play linea, done in our new flat looks awful after completion. No solution offered by Asian paints privilege club vendor Mr.S.Babu of M.C.Kothandapani Son, Chennai-5.
We are totally dissatisfied and regretting choosing Asian paints....
Complaint comments  Read comments [1]Complaint category Other

Asian Paints — Texture paint need change urgently - ezycolour beautiful homes solutions

 ankanpal on Feb 21, 2016
The Texture Paint was quite different of which was shown in quote and what was delivered by Asian Paints Home solution provider - Colour concepts of Kolkata.

-Texture Paints show by Colour consultancy at Home for 5424-RP Infinitex-Pebble.
using the Shade : Base- volcano 0578 Top - GreenLawns 7845.

- Texture Paints delivered by Colour concepts, HBS for Asian Paints. was quite different. it is showing dark patch for GreenLawns colour given and no reflection in lights. attached taken pictures for both colour summary given by colour consultancy and Paints delivered...
Complaint comments  Read comments [3]Complaint category Utility Services

Asian Paints — Complaining about warranty

 Pushpak359 on Feb 20, 2016
I have done paint service from Asian paints easy solution 6 months before, after 2 months, there is a cracks n bubbles on the wall, since last 4 month I am tired to call again and again there customer service they always say we will call you within 48 hours. No one visit my place to check, why they provide warranty?

Is it really bad service from Asian paints service?...
Complaint comments  Read comments [4]Complaint category Products & Services

Asian Paints — Mischief in color quality (Grade)

 David Christian on Feb 16, 2016
Consultancy Ref # 1541S00082
CRM Order # 8000332817 | 2.1.16

To Asian Paints Concerned Person

Regret to inform you that I am having vary bad experience by choosing Asian Paints Home Painting solutions.

On contacting Asian Paints Home Painting Solutions, I have been referred to Mehta Enterprise and subsequently representative (Nitesh Sharma) from Mehta Ent. came and initiated process for painting my home. during the process of the same I have been advised by your team to have Royale Aspira on each wall in Bedrooms as well as stair case portion...
Complaint comments  Read comments [1]Complaint category Products & Services

Asian Paints — Irregular work in my home premises 12532885 (Cust id)

 Rahul Roy on Feb 7, 2016
Hi,
This is in regarding the ongoing painting works in my home by your Colour Concept Team. My customer ID is 12532885. Still now there are many issues that forced me to complaint many times at your customer care. I am not at all happy with the service of Colour Concept.
Previously I have informed you about the colour mismatch with the shade code I have provided. Still that correction is pending from your team. Now the painter is irregular in doing the work at my premises. They are giving useless reasons & not coming regularly. How can you stay in a 2 bed room home where 80% of...
Complaint comments  Read comments [4]Complaint category Products & Services

Asian Paints — Work not completed in given time

 Rishabh Barmecha on Feb 6, 2016
I had appointed the asian paints ezycolour home solutions to paint my house.
The work is not at all done properly, initially they said all the spots will be removed, its their guarantee but now they are saying that the spots cannot be removed, their was no such argument.
One more thing that the said the work will be completed before 08-01-2016 but its not done till now and no one is coming now to inspect, I have call up them almost everyday, they say that they will visit tomorrow, day after tomorrow but its been 1 month and no one has visited to complete the work.
I'm facing...
Complaint comments  Read comments [2]Complaint category Utility Services

Asian Paints — Royal emulsion quality is worse

 Siva gudipati on Dec 19, 2015
Myself siva and my friend raghu opted for royal emulsion, old lace 0950 & glorious sunset x111, its been only 10 days and now the paint from the wall started falling. This is very frustrating and very absurd. Being such a big brand and selling such a low quality paint for heavy price is not acceptable....
Complaint comments  Read comments [1]Complaint category Other

Asian Paints — Defective paints

 Raja Mohan Rao Nunna on Dec 12, 2015
Some time back, we applied paints for our residence / flat through dealer vide Asian Paints products. The result was quite poor as the paint started flaking off in matter of months. Also, the wall paint did not stay even through out and various shades started developing. We complained to Andrew Wilson and KBS Anand (CEO Asian Paints). The company disowned its responsibility for its dealer and its products after a purported investigation that found in their favour. They however stated they will offer a goodwill gesture of 35L of Royale paint. I requested them that for the kind of agony our family...
Complaint comments  Read comments [7]Complaint category Utility Services

Asian Paints — Royale shyne luxury emulsion cracking up just after 15 days of painting.

 sharmaneha1309 on Nov 23, 2015
Hi,

I got my house painted with Royale Shyne emulsion since its consider to be the best in class and just after 15 days of painting the walls, the paint is cracking up at places and coming out as thin layers of plastic.Where as the dealer who sold the paint told us that the paint can even be wiped with water.The current situation questions the quality and durability of the product.Please repair or refund the amount we spent on the product and labor cost that will be incurred to get it repainted....
Complaint comments  Read comments [5]Complaint category Utility Services

Asian Paints — Poor service from asian

 Jagadeesh RD on Oct 29, 2015
Hi

We have built a new house and got quotes from various vendors for painting.

Asian quoted some price whereas local vendor about 10 Rs lower than Asian with all the same materials what Asian use.

I was OKEY to pay more for Asian paints though its 10 RS extra, just for the quality.

But Asian outsourced their work to some local vendor and they did the same job., First of all the work quality is not upto the mark.

The work was not done properly. The worst part is the quality. We asked for some color ( though I gave color...
Complaint comments  Read comments [4]Complaint category Utility Services

Asian Paints — Poor quality of paints and poor response from asian paints

 Rohit Agarwal on Sep 29, 2015
We engaged Asian Paints to paint our house The painting work is completed with poor quality(no trained painters) and service. The Royale texture paint started peeling off within 1 week of painting.I have launched a complaint in customer care (Complaint No:505135402).A person from asian paint visited.I am not getting a satisfactory response from your side . Inspite of reminding the customer care no one is bothered .Please provide a proper solution for this issue. there was no finishing in the work and has dark spots and irregular lines all over the texture. its total disappointment and i would never...
Complaint comments  Read comments [5]Complaint category Building Developers

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