[Resolved]  Asian Paints — Excessively high quotes

Address:

Gurgaon, Haryana

Hi We have recently requested for home painting service from Asian Paints in our Gurgaon Sector-52 house. Your sales executive approached us and measured the whole house yesterday night. During our initial discussions, he had proposed verbally an amount of Rs 90, 000 for which we had requested for discount, then he proposed us to get the work done through private contractor arranged by him and without informing the company, which we refused as we were not sure of the authenticity and the quality of the work. This whole incident happened yesterday and now today morning he has given us an exhorbitant rate quote of Rs 140000 approx. The total area of our house is 1500 sq feet approx. Furthermore he has given the quotation from a personal mail id @ yahoo.com instead of a mail id of Asian Paints. I had also requested for the mail id of his supervisor which he refused to share with me. To check the authenticity of his claims, I have requested for a quote for similar services from Berger Paints and they gave us a rate quote of Rs 85000 approx (after all measurements etc.) How can there be so much of difference? If you want I can share full details of his quote and other related things. I didn't expect this from a company like you! I can understand how these sales executives play with customers as I too handle a similar kind of profile in US MNC and take care of Ethics and Compliance. Hope you will address my grievance soon and inform me about the action taken. Thanks. Regards, Mridul Mehta +91-[protected]