[Resolved]  Asian Paints — Exterior colour quality and color shade not as per specification

Address:Gulbarga, Karnataka

Hi, i have used your exterior product asian paint ultima for house walls the shade name is "swiss coffe" 20l and applied to my front side portion/wall and then i purchased the same color shade again 20 l in apex brand for the back side walls and compound then i found that the color shade is different, i brought this matter to the dealer and local representative and complained to the help line on 8th of august 2015 my complaint number is : [protected] and customer id: 12375872. One of you gulbarga/kalburgi representative visited my site and noted down my complaint and also regarding this i got 4 times call from customer regarding the feed back 20-08-15 ... And last on 07-09-15 but my complaint is not yet solved when i call to local representative or customer care they are saying the same thing again and again will get back you on this shortly in 24 hours. But as of now my concern is pending so i request you to resolve at as soon as possible or else i would take this matter to consumer court and would like to ask you for losses happened to me.
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ravindra, we regret the inconvenience caused to you. We will investigate the concern internally and revert to you shortly. Please bear with us.
Dear Ravindra, our team has spoken to you and addressed all your concerns. As discussed, as a goodwill gesture, we are compensating you with paint.We hope you are satisfied with the resolution.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asian Paints
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    872
    Pending
    197
    Resolved
    619
    Asian Paints Phone
    +91 22 3981 8000
    Asian Paints Address
    Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai, Maharashtra, India - 400 055
    View all Asian Paints contact information