Asian Paints — Not attending the request of visit of salesperson | |||||
Sir, I have called the asian paints customer care for taking estimate for painting 5000 sq ft. They have given reference no 13344441. They informed me that sales person will come between 2 to 4 pm on 18/07/2016. But no body visited the site. Thanks & regards V vijaya kumar [protected]/[protected] Was this information helpful? | |||||
2 Comments | |||||
Comments
We apologize for the inconvenience caused to you. We are focused on meeting customer requirements to the best of our efforts. We are checking internally about the cause of the delay.
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better not to relay on this they have a horroble customer service. In case of any issue their is no esclation path you keep on contacting customer care you will get only message we will arrange a call back from respective division which will never happen. If you take color consultancy service it is a big mess. My personal experience is they will come for visit at their convenient time, once they come all colors you will be choosing, and will be taken a cheque with assurance they will be sending color codes by email etc but believe me since 15 days i am following for this, guy who came stops responding, complaints given on help line no only reference no and call back assurance are given till date no action no reply to email and no phones calls answered.
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+91 22 3981 8000
Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai, Maharashtra, India - 400 055
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