[Resolved]  Asian Paints — not satisfied with the work.

Address:Mumbai City, Maharashtra

we decided to go for asian paints home solutions.it was very convincing on the site to be a hassel free painting process.the people from the company are soo busy that they keep us waiting and dont turn up on the assigned date.once the work was started we were amazed to see the workers.they were not at all efficient at shifting and packing.they also broke a few items while shifting in haste.the contractor was a very arrogant person.we decided to go for asian paints royale.its finishing is no good than a distemper.the work is not at all as expected .they almost charge double the amount a local painter would charge.but the work cannot be distinguished from any local painter.after the inspection from their side they were themselves not satisfied with the job and asked the contractor to do the needful.but nobody turns up as they are too busy.B.P.CODE[protected].
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Aug 14, 2020
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
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Dear Anita,
We apologise for the inconvenience caused. We have shared your concern with the Home Solutions team and will share an update shortly.
Regards
Aparna
Asian Paints Ltd
its lack of supervision n untrained workers, they were hired from road by contractor.
Dear Anita, the necessary rework at your site is now done. The RA will visit the site on Saturday to take the final walk through as you are currently out of town. We thank you again for your patience.
the necessary rework is not up to the mark.yesterday when we returned we asked the contractor to come .he said he will come today.after waiting for the whole day i called him and then he appeared at 8 o clock in the night.we refused entry to him in the house.these people are so hopeless that we have to get after them to do the work .this is the most painful and irresponsible team i have ever met.i trusted them which they are not worthy of.i am tired of them and have no patience to tolerate them any more.so please do not send them .i will prefer to get a roadside painter instead of them and get my work done.the contractor kept on insisting to put birla putty and charged extra for that.they were given the site on 14thmay.how many days more of this irritation?we havent put a single nail on the walls yet.i have all the conversations recorded.i will go for a legal action against this team for all this harassment.
Dear Anita, thank you for meeting our team. We will be doing the touch up over the areas that have developed cracks and the work will start from tomorrow.
this are the few cracks which can be seen on walls of hall n bedroom, we have paid seven thousand to fill this cracks to ur contractor.

Dear Anita, we are checking with our internal team and will revert shortly.

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