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[Resolved]  Asian Paints — Royale shyne luxury emulsion cracking up just after 15 days of painting.

Address:560037
Website:www.asianpaints.com

Hi,

I got my house painted with Royale Shyne emulsion since its consider to be the best in class and just after 15 days of painting the walls, the paint is cracking up at places and coming out as thin layers of plastic.Where as the dealer who sold the paint told us that the paint can even be wiped with water.The current situation questions the quality and durability of the product.Please repair or refund the amount we spent on the product and labor cost that will be incurred to get it repainted.
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Aug 5, 2021
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We apologize for the inconvenience caused. Request you to please share your contact number. We will contact you to take complete details of your concern and address the same.
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Hi,

Thanks for the response.You can call me on [protected]
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We have forwarded your complaint to the relevant team and will update you shortly. Please bear with us.
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Dear Neha, we tried to call you but could not carry out the conversation. We would request you to tell us the preferable language you would like to converse in and the time between 8 am to 8 pm when we can contact you. We will be happy to address your concern.
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Dear Neha, our representative has spoken to you and helped address your requirement. We hope you are satisfied by our response. Do let us know if you need any further assistance.
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