[Resolved]  Asian Paints — Same color code is giving different shade

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Asian paint Royal High Shine have problem we have buy the paint and after applying on wall our wall become ruff then we have complaint with Asian paint (No[protected] then their guy Uday Chauhan has come to our place and he told we need to re-apply the wall puti and need to repaint it. we have done the same we require more paint for two walls then we buy same code but it is giving different shade and our old problem was also not resolved. we have done painting multiple times but their product is not giving correct result. I have send the photographs to Mohd. Ifran also as suggested by him but he has not responded to me after receiving wall photographs

Their is a problem with their paint and they should refund all my expenses.

Kindly provide your help
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Dec 5, 2016
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2016
Asian Paints Customer Care's response
Dear Naren, we regret the inconvenience caused to you. We have forwarded your complaint to the relevant team and we assure you that our team will address the same.
Dec 26, 2016
Updated by KumarNaren
Thanks Team :)

Issue has been resolved.

I really appreciate the effort of Mohd. Irfan on this closure. He has very good technical knowledge and find out the exact root cause of wall roughness. He resolve my paint shade issue also.
He is the guy who make my home as a perfect home and now I feel very happy in every corner of my house.
Hats off Irfan for your positive attitude, knowledge and customer relationship
Verified Support
Jan 04, 2017
Asian Paints Customer Care's response
Thank you Naren. Please feel free to get in touch with us if you need any other assistance.
Complaint comments 

Comments

Sir i can do the asian paints for our home in interior and exterior royal shine and ultima also. after some 6 month show the brokerage and patches in wall. so kindly resolve my complain i will provide bill and rest maeirial also.
thanks

Asian Paints Customer Care's response, Jan 12, 2017
Verified Support
We apologize for the inconvenience caused. Request you to please share your contact number with more details. We will contact you to take complete details of your concern and address the same.

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