[Resolved] Asianet — Asianet broadband

AswinAswzz

from Thiruvananthapuram, Kerala

Address:	Kozhikode, Kerala
Website:	www.asianet communication.in

Dear asianet,
I have taken asianet broadband connection on 19/11/16.my customer id is ca26006.they said that it has speed of 10mbps.and after connection i used it for downloading files.it has a speed of 400k/s .so i contacted to customer care .they said a small variation .it will done in 24hours.so iam writing in monday .the speed is not increased.so contacted to asianet they said that it only for browsing and watching vedios not for downloading.so i request to check on site.they neglect

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May 17, 2017

Complaint marked as Resolved

Asianet Satellite Communications customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2016

Asianet Satellite Communications Customer Care's response Dear Sir,

As per our conversation on 22nd Nov 2016, Your speed issue has been forwarded to concerned section for the necessary actions at the earliest .

Thanks & Regards
Asianet Broadband Team

Dec 06, 2016

Updated by AswinAswzz my complaint is not resolved .its a BS speed continues.the speed is decreased to 65KBPS .remember it is a 10mbps plan.my customer id is ca26006.iam so angry about this BS connection .and one more thing about kozhikode asianet office.i call them to office directly and they tried to teach me about internet speed KBPS compare to kbps.iam not a child .iam a engineering student dont tell me about this.asianet office is so irresponsible .i want solution .otherwise i wii go to higher levels mind it...