[Resolved]  Asianet — Asianet broadband - daily connection issue - countless complaints registered

Address:Ernakulam, Kerala, 682025
Website:www.asianetbroadband.in

Subscriber code: cn87699
I have been having connection issues from past two months. On a daily basis i had to call the customer care support to get them to do something at their end which would temporarily solve the issue. I have to restart my modem once they did this to get this working.

However, i keep facing the same issue the next day, and the next day, and it keeps on going.

I tried to call this guy at the palarivattom office (Mr. Sapath) but he wouldnt pick up the call. I think he's their manager.

I have suffered for 60 days, and i've had enough. I am disconnecting my subscription, getting my deposit money back.

I hope reliance serves better.

So my advice to y'all people.
Asianet broadband - dont count on them. Not trust worthy. Very poor after sales support.
Was this information helpful?
No (0)
Yes (0)
May 24, 2017
Complaint marked as Resolved 
Asianet Satellite Communications customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2016
Asianet Satellite Communications Customer Care's response
Dear Sir,

We regret the inconvenience caused. .We tried contacting you over phone, but unable to reach you. please share your available contact details. You can also call [protected] for further support .

Thanks & Regards
Asianet Broadband Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asianet Satellite Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    866
    Pending
    0
    Resolved
    213
    Asianet Satellite Communications Phone
    +91 80 8606 0665 [Corporate Customer Care]
    Asianet Satellite Communications Address
    2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006
    View all Asianet Satellite Communications contact information