Asianet Broadband — Internet connection not available from Sunday(22/3/2015) till Tuesday(24/03/2015)

Address:

Thrissur, Kerala

Respected Sir, I am Lisgit Sunny owner of GoldenLeaf Group (www.goldenleaf.in), Thrissur.We are into Travel agency, Aviation Academy, & Construction. We are using Asianet wifi modem with code (TR 25602) Our modem is not working from 22nd March 2015, We didn't complain on Sunday thinking they may be on leave. We complained on Monday morning and they had given the complain register number (TR167098).They also assured it will be resolved soon. I had called them again today morning that is 24th march 2015 still they are telling the same. In spite of constant calling and complaining about the Internet connection which we had paid for 1 Year Invoice Number (TR11S1407796), My problem is not resolved yet. Due to this I lost many business. They are still telling it will be rectified and we cannot find any change. Kindly look into the matter and ask them to pay for my business loss.