Asianet Broadband — Online payment | |||||
I paid the 1/12/15 bill for my broadband connection online on 3/12/15. The payment portal indicated that payment failed. But money was deducted from my credit card account. My bank statement gives the transaction id. Asianet did not respond to my e-mails from 3/12 on wards. Finally on 18/12, they have intimated me that the money will be re-credited to my account. Till now it has not happened Was this information helpful? | |||||
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Asianet Satellite Communications customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
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My customer number is AV 5867. I paid 580 on 14/7/16.through net banking.The amount was debited from my Bank Account.A message was also shown on the screen that the payment was successful.But I have not received any mail advice so far.Please confirm having received 580 on 14/7/16.
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+91 80 8606 0665 [Corporate Customer Care]
2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006