Asianet Digital — 3 horrible months of picture flickering - no help from customer care and service wing | |
Even after contacting the local asianet office at pala, and the centralised customer care several times, the picture flickering complaint is not yet resolved. This is persistent for the past three months. For the past one month, i stopped contacting their customer care because its way awful and a waste of time contacting them. The saddest part is that i never got a call from them asking about my registered complaint. I paid 3750 for a full year subscription and now why should they bother about my complaint. These days, at evening, no picture could be seen due to this severe picture flickering. They can even check my number and see how many times i lodged complaint with their customer care and local office. Right now while typing this complaint, my tv is switchd off because its horrible to see the vision flickering continuosly. And as someone else have mentioned here, their customer care is pathetic. They treat us as somebody who have come to their wedding function without invitation. I asked for their top management number several times. But they never give that. If somebody at the top of asianet see this complaint, kindly take some action. A very offended customer of asianet digital - Rinju Rajan Mathew, [protected], Pala, Kottayam. Was this information helpful? | |
Asianet Satellite Communications customer support has been notified about the posted complaint. | |
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+91 80 8606 0665 [Corporate Customer Care]
2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006
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