Asianet Digital — Set Top Box not working | |||
The power indicator of my cisco set top box is flashing red continuously and hence i cannot watch tv. When enquired with asianet, they say i have to pay Rs.990/- to solve the issue. I wish to know the following: 1. Whose property is the set-top-box. Asianet or Me? 2. If it is Asianet, why do they charge for repair? 3. If it is Me, should I give back the faulty STB? 4. For whose benefit did the Government introduce STB; the consumer or the advertisers? 5. Why is Asianet not giving a copy of the list of channels that I will be provided when I opt for one of their plans? 6. Do we have a ombudsman for attending complaints like these? 7. It is for the service that we are paying and not for getting the equipment to our premises. So charging un-necessarily is an offence / crime. Was this information helpful? | |||
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Asianet Satellite Communications customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
My set top box is not working. When the power button is switched on, the light just flicks red every 5-8 seconds. Consumer no KA 91046829
Reply
Mehulmahesh's reply, Aug 15, 2020
Issue resolved using different power cable. Kindly cancel the complaint
Green light blinking and some time red light blinking . Cable operator tell box complint . How to fix .
Green light blinking and some time red light blinking. Is it necessary to replace the set top box. It is of CISCO.Please advise me.
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