Address: | Ernakulam, Kerala |
To
Asia net Satellite communication
From,
P.K.Bharathan
Sub;Code GA 91033757
Sir,
I am a customer of aslant cable TV under Code GA 910 33757.
Payment made as a customer are given below:
1)Rs.3525/-dated on 13/10/12 to Pradeep.at the time of connection.
2)Rs.5190/-dated on 21/09/13 as two years subscription charge to Pradeepkumar P.
3)Rs.3500/- dated on 11/09/15 towards change to HD to Shan George.
Thus I have already expended Rs.12, 215/- as subscription and installation charge on cable TV.
Recently, on 11/09/2015 I have changed my connection to HD just because of continuous call from your office, promising that now I need to expend only Rs3500/-.as shown in item No.3.Actually I changed to HD on a false notion that there will be many HD channels . Only latter I came to know that there is only few Indian HD channels.
On installation of HD.We are always facing following problems:
1)It takes long time up to 5-10 minutes to start.
2)Now and then it stops.
3)We complained many times and we always get tired of explaining on problems. I guess this is because of change of people and lack of reference on complaint.
Any way we are hesitant to accept the demand of additional Rs.4000/- just for subscribing cable connection!!
Anyway, recently your people informed that I have had a due on fee around 4000 rupees to pay and cut my connection on 10/06/2015.On 14/10/2015 your official informed that due on fee is only Rs700/- which I have to pay as informed on mobile phone message, ealier.At last I went to your office at Palarivattom for remitting dues on subscription where I got the information that there is no dues at all and I connection on 16/10/2015.Eventhough I got reconnection problem with cable connection still remains as described in item No.1, 2&3 above.
Who will take responsible our mental disturbance, waste of time, energy, money, on phone call and for travel.
In this connection it may be noted that I welcomed your HD connection just because of continuous call fro your office, on an offer of new HD connection just on receipt of Rs.3500/-.
Necessary action may be taken on problems described. Was this information helpful? |
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