Asianet — information about the channel, availability of channels | |||
1 I got Asianet cable TV (Emerald+HD:FM15:12) installed on 16 Apr. That time channel information was not being shown. I was told that it will appear aft6er 24 hours. This information is still not appearing and some channel suddenly disappear asking me to call customer care no. I complained to the customer care at 1300hrs on 19Apr and ticket no. GA01124451 was sent to me with an assurance that a technician will come within 24hrs and will rectify the fault. 2. It takes lot of time for the Asianet executive to come on line when you dial customer care no. 3. I am not a Malayali and the most of the executives coming on line speak only Malayalam. When you tell them to speak in Hindi or English you have to further wait for other executive to come on line Was this information helpful? | |||
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Asianet Satellite Communications customer support has been notified about the posted complaint. | |||
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+91 80 8606 0665 [Corporate Customer Care]
2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006
Their London office does not respond nor can I contact their headquarters in Kerala.
Apparently, they have no interest in getting customers here in Germany.
Archangel Boehme, born in Kerala, and now living in Germany.