[Resolved]  Asianet — Irresponsible staff

Address:Pathanamthitta, Kerala

During last weak i went for take new asianet connection from. I approach the branch located opposite to Paumala church main entrance. I went for take connection immediately but i get some bitter experience from the staff especially lady staff. She was not given clear answer for all my question. As the result i return to home with out take asianet digital connection. I think the staff were not suitable for this job. I am not the first person who get bad experience the staff. So Please give them warning or terminate the staff immediately.


Branch: Parumala
Location : Opposit to parumala church main gate,
Mannar
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Aug 14, 2020
Complaint marked as Resolved 
Asianet Satellite Communications customer support has been notified about the posted complaint.
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Comments

Not getting some channels like Discovery, AXN, SONY PIX, SONY MAX, SAFRI, AMRITA .

MY SUB CODE :HE91002295

TICKET NO : HE01042121
TICKET NO : HE01042133
Three days now no service from asianet.
After my complaint on 2nd June 2016 I contacted over phone about the problem. Then I got a reply that it may take two, three or more days to rectify the same. In the meantime I got sms msg that your complaint has been resolved as per our records. Thereafter I sent msg to various executives to solve my problem, all in vain.

No internet or wi-fi connection since 01/06/2016

I am consumer of Asianet Broadband connection. On 2nd June I have reported a complaint of not receiving wi-fi and internet. So far nobody attended to resolve my problem. Last saturday I sent reminder also to various complaint redress authorities of Asianet, all in vain

My sub code is CN 95347.

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