Asianet — Modem is unable to get a signal most of the time and remains offline

Address:

Thiruvananthapuram, Kerala

Subscriber code TV 87171, Date of complaint registrations: 10 sep 2015 ticket no:91833610 and i received "false"reply on 12-9-15, 15-9-15 and 16-9-15 that problem has been resolved.Again i registered complaint on new ticket no:s[protected],[protected],[protected],[protected]I am not getting a stable connection for the past one month. All this time, modem is unable to get a signal most of the time and remains offline.still no action.there is no toll free number to call and register our complaints.more than 30 times i called them and most of the time it will take 10-15 minutes.Through this way also i am losing my money.also i am paying my internet bills without any due until this day. until this day nobody from the asianet company has called me and none of the technicians have visited my area and solved the issue.